A real story - The real story

Nature of complaint

1. Details not recorded
2. Details not recorded
3. XXX
4. Terms & conditions
5. Terms & conditions
   
6. Terms & conditions
   
7. Working relationships
8. Working relationships
   

Length of Service - completed years

1. Over 25 years
2. 1-5 years
3. 6-10 years
4. 6-10 yeas
5. Over 25 years
6. Over 25 years
7. Less than 1 year
8. Less than 1 year
   

Ethnic Origin

1. White - British
2. Other White Background
3. Black or Black British - Caribbean
4. White - British
5. White - British
6. Not Known
7. Black or Black British - Caribbean
8. Other Ethnic Background

Stage at which complaint was completed

1. Grievance investigation
2. Informal Grievance
3. Formal Grievance - Stage 2
4. Formal Grievance - Stage 1
5. Formal Grievance - Stage 1
6. Formal Grievance - Stage 1
7. Formal Grievance - Stage 1
8. Informal Grievance
   

Outcome of complaint

1. Ongoing
2. No formal action
3. Complaint not upheld
4. Complaint withdrawn
5. Complaint upheld
6. Complaint upheld
7. Complaint not upheld
8. Complaint not upheld
   

Did complainant remain in College for 6 months following outcome?

1. N/a
2. Yes
3. No
4. No
5. Yes
6. Yes
7. No
8. Yes