Poor management the top cause of workplace bullying, study reveals

 

If the boss doesn’t care, why should the employees? Poor management is a surefire path toward fiscal failure, but new research also finds a bad manager can lead to a nastier work environment for everyone.

Researchers at the University of South Australia cite poor management as the biggest risk factor for workplace bullying. In collaboration with scientists from the Centre for Workplace Excellence, the University of Queensland, and Auburn University, study authors developed a new evidence-based screening tool that identified the nine major risk areas associated with workplace bullying.

These risk areas are very much embedded in typical day-to-day business practices, leading study authors to conclude the burden falls on organizations and employers to address the issues.

The research team analyzed 342 legitimate, real-life bullying complaints filed in South Australia. Notably, 60 percent of those complaints came from female employees. Meanwhile, the largest portion of complaints originated within health and community services, the property and business sector, or the retail sector. That analysis revealed the most prominent risk areas associated with workplace bullying across organizations, researchers explain.

“Workplace bullying predominantly shows up in how people are managed,” lead study author Professor Michelle Tuckey says in a university release. “Managing work performance, coordinating working hours and entitlements, and shaping workplace relationships are key areas that organizations need to focus on.”

“It can be tempting to see bullying as a behavioral problem between individuals, but the evidence suggests that bullying actually reflects structural risks in the organizations themselves.”

From https://studyfinds.org/poor-management-bullying/

Report on the National Survey of Staff Experiences of Bullying in Irish Higher Education Institutions

This report presents the findings of an anonymous online survey examining the prevalence and impact of workplace bullying among staff in 20 publicly funded Higher Education Institutions (HEIs) in Ireland. This survey study was commissioned by the Department of Further and Higher Education, Research, Innovation and Science. The survey included five sections: 

* demographics and work arrangements

* negative acts at work, bullying and cyberbullying

* bystander behaviour

* anti-bullying culture and awareness of anti-bullying policies

* team psychological safety and work demands

A total of 3,835 HEI staff (11.5% of employees working in the HEIs that were invited to participate in this study) aged between 18 and 65+ (65.1% female, 31.7% male, 0.5% non-binary, 2.7% did not disclose their gender identity) engaged with the online survey. Data were collected during the COVID-19 pandemic. Thirty-point-five-percent (30.5%) of staff engaging with the survey was working remotely at the time of the data collection.

Findings showed that:

* 28% of the sample occasionally (“now and then”) endured work-orientated negative acts (targeting someone’s professional standing)

* 26% were subjected to person-orientated negative acts (targeting someone’s personal standing)

* an average of 32.9% respondents in the whole sample endured cyberbullying at work

* after being prompted to read the bullying definition, about one third of respondents (33.5%) reported having been bullied at work in the past three years, with 70.6% of them having been bullied for several months

* in the majority of cases, the perpetrator of bullying was a senior colleague (55%) or a peer (24.6%) * minority groups, such as LGBTQ+ respondents, ethnic minorities and respondents with a disability were more likely to endure negative acts at work, bullying and cyberbullying compared to majority groups (i.e., heterosexuals, ethnic majority groups and respondents with no disabilities)

* managers were more likely to endure negative acts and cyberbullying at work compared to respondents who did not cover a managerial role

* the rates of negative acts at work were comparable across respondents working in different work areas. *however, academics in the field of Social Sciences and Business and Law and those who did not disclose their work area endured higher levels of negative acts and cyberbullying compared to respondents working in other areas

* those who did not disclose their demographic information (gender, sexual orientation, ethnicity, work area) were more likely to endure negative acts at work, bullying and cyberbullying compared to those who disclosed their demographic information. These findings suggest that employees who endure bullying at work might be afraid of reporting their negative experiences even when data are collected anonymously

Overall, enduring negative acts at work and cyberbullying had a negative impact on respondents’ mental health and wellbeing, with a slightly higher rate of female respondents and respondents belonging to minority groups reporting negative mood end emotions.

Incidents of negative acts at work were witnessed occasionally (“now and then”) by 34.5% of respondents. Over one third of respondents (35.3%) indicated that they had witnessed bullying at work in the past three years, with 50.5% reporting that they had taken action when witnessing bullying. Witnessing bullying was detrimental for the mental health of respondents, with 36.6% of bystanders reporting that witnessing bullying had a negative impact on their mental health and wellbeing.

On a positive note, the majority of survey respondents (64.5%) were aware that their institution had an anti-bullying policy. However, only 20.8% of respondents agreed that the anti-bullying policy and procedures at their HEI contributed to effectively protecting all staff members.

https://www.gov.ie/en/publication/4d148-report-on-the-national-survey-of-staff-experiences-of-bullying-in-irish-higher-education-institutions/#

Academics make claims of bullying and racism at another UCL school

Academics at one of the UK’s most prestigious universities claim bullying and harassment has destroyed careers and left staff living in a “culture of fear”.

In a leaked letter seen by the Guardian, nine academics from University College London’s (UCL) Bartlett School of Sustainable Construction said they needed to break their “silence”, alleging that complaints of bullying are “simply ignored”.

It comes after UCL apologised for a “culture of bullying” dating back decades at the Bartlett School of Architecture, which is in the same faculty as the school of sustainable construction.

An investigation by intelligence company Howlett Brown into the architecture school found a “boys’ club” setting. It found some people had been left “deeply traumatised” by their experiences in what was described as a “toxic” and “unsafe” learning environment.

The report has prompted a backlash, with 30 architects and academics accusing the university of a “witch-hunt”. They criticised the decision to publish the findings of an investigation into alleged abuses at the school before the conclusion of a disciplinary process.

The letter from the Bartlett School of Sustainable Construction nowargues there is nepotism when it comes to high-profile appointments within the academy, as well as harassment and bullying of older and senior staff to “precipitate resignation or early retirement in order to replace them with cheaper junior staff on fixed-term contracts”.

The letter reads: “We are writing to you because you collectively have the fiduciary duty to govern UCL in the interest of its students and staff. This fiduciary duty includes ensuring that all reports of misconduct and fraudulent behaviour within UCL are diligently investigated through a transparent process.”

It alleges: “We have seen our own academic careers and lives and those of our colleagues destroyed through bullying, harassment and other predatory practices and know that any effort to raise the issues of misconduct or fraudulent behaviour would lead to retaliation endangering our own careers and lives.”

The academics call for complaints to be dealt with appropriately and to end the use of confidentiality clauses so people can speak without reprisal. They accused UCL of not looking sufficiently at the staff experience in their investigation of the architecture school.

Academics from the construction school, speaking about their experiences, say they have witnessed worrying levels of “bullying and deep racism”.

They claim this includes firing faculty members with no due process or warning and “extending probation discriminatorily”.

A UCL spokesperson thanked the individuals for coming forward, promising to launch an investigation, adding they were “sorry to hear about their experiences” and “troubled” by their stories.

“While the Howlett Brown investigation looked into the culture, educational practices and environment at the Bartlett School of Architecture, we know that unacceptable behaviour happens elsewhere in UCL and is not isolated to just one department or school,” they said.

“We are committed to tackling inequalities and to ensuring that our university is an environment in which students and staff can thrive in their diversity.”

They added that others with concern should raise it via university support services. “We guarantee that anyone who speaks to us will be treated with sympathy and confidentiality.”

https://www.theguardian.com/education/2022/aug/03/academics-make-claims-of-bullying-and-racism-at-another-ucl-school

Academic bullying is too often ignored. Here are some targets' stories...

 

I complained to our department chair. An investigation committee was created. Through their investigation they found most of my allegations valid, but they gave me two options: 1) continue working under my supervisor and report if additional bad behavior happened, or 2) leave the institution.

I first spoke up, but this made the situation worse. Then, I reported to higher level people in my department and then to the dean's office. They destroyed my life and my scientific identity as well as my dignity. They crushed my entire career.

I complained to the university. They did not follow their own prescribed guidelines for resolving complaints and allowed my PI to remove me from the lab and take away funding.

I spoke to the dean of the graduate school and she helped me get out of the situation. But she made it really clear that if I formally reported nothing good would happen to me or my co-workers.

I complained after graduation, which was a very painful process, since this PI required 15 (!) papers in order to graduate. The university seemed to take it seriously, but 6 months later nothing has changed.

I went to HR [human resources] of the department and of the institution; I discussed it with [a] disability adviser; I discussed it with the international office adviser; I filed a formal complaint with the dean; I consulted with the ombudsperson. The outcome of all of this was zero.

It took me a long time before I reported; I had to be seriously into depression. The outcome felt that it was seen as a problem in communication between us and a cultural difference—not a genuine issue.

I talked to the ombudsman and the dean who both supported me and [took steps to ensure] my appointment wasn't canceled. It was cut short but not as much as initially threatened. I got therapy hours from the institute to help cope (10 hours) and meetings with the ombudsman to keep contact and let me know they hadn't forgotten about me.

I complained to the HR representative, who raised the issue to the head of the department, who then spoke to the bully without giving my identity. The bully then emailed the entire group about it, asking the person who had complained to come forward. Nothing changed, and I resigned a few months later.

I complained to the head of the department, the head of faculty, and the university legal department. All were only concerned with protecting the university. I told them research is suffering and somebody is going to commit suicide if they don't fix the problem. It was terrible. Nobody cared.

I reported the incidents of mobbing to the wellbeing department at my university. They campaigned on my behalf, but the bullying became more subtle and took the form of gaslighting. I wasn't the only target; another student recently committed suicide due to the bullying.

I complained to the department administration. They basically told me there was nothing that could be done. The behavior is so common amongst PIs in my department that I decided not to switch labs and to just deal with it.

I spoke to the department chair and was told I am the problem. I then spoke with the ombudsperson and was told I am NOT the problem, but because it was not gender-based bullying, there was nothing that could be done.

From: https://www.science.org/content/article/academic-bullying-too-often-ignored-here-are-some-targets-stories

Durham University failing on bullying, staff say

 One of Britain’s leading universities is failing to stamp out bullying and harassment, some of its staff have said, after a college principal was allowed to remain in post despite complaints of intimidating behaviour towards colleagues.

Prof Adekunle Adeyeye, the head of Durham University’s Trevelyan college, is alleged to have frequently reduced colleagues to tears and made sexist remarks.

He stepped down from the university’s bullying policy committee after the Guardian approached him last week, but he is understood to remain in post as a college principal.

Previously the Guardian has spoken to five former members of staff who say they experienced intimidating behaviour or misogynistic comments from Adeyeye, who joined the university in January 2020.

Two people had filed formal grievances against him in a matter of 16 months and three have left over concerns about his manner.

The institution’s University and College Union branch said in a statement on Thursday that the case highlighted “extremely important structural issues at Durham”, which has been dogged by complaints about bullying and harassment on campus.

The union, which represents nearly current 1,300 academics and staff at the university, said: “While we can’t comment on this particular case while the proceedings are ongoing, there have been similar cases in the past.

“It appears that the university has in many instances been reluctant to address the structural problems which have allowed bullying to take place and settled for short-term solutions.”

It said that too often “positions of power are abused, and workers and students experience bullying, harassment and other forms of exploitation” and “too often, procedures and policies meant to protect people fail to do so.

“This case highlights how official top down initiatives, even if well intentioned, are often ineffectual and can be easily manipulated.”

The union branch committee called on the university to “state publicly and unequivocally that intimidatory, sexist behaviour and bullying are unacceptable and will not be tolerated”.

The university said in a statement: “We do not accept any form of prejudice or discrimination at Durham University. We condemn any incidents of racism, harassment and bullying in the strongest possible terms and will take action in line with our published policies.”

A spokeswoman said everyone had the right to work and study in a safe and respectful environment, and that all staff and students were expected to follow the university’s regulations on conduct and values on behaviour.

She said colleagues would be supported when they raised concerns of potential misconduct. The complaints against Adeyeye were being “fully and fairly addressed in line with our published policies and procedures”, she said, and that the process had “not yet concluded but we have and will continue to follow appropriate due process”.

A disciplinary investigation last month upheld several complaints against Adeyeye, including some of possible misconduct or gross misconduct...

https://www.theguardian.com/education/2021/aug/05/durham-university-failing-on-bullying-former-staff-say

Damning report reveals details of bullying at helm of Imperial College

Britain’s highest-paid university chief and another senior executive created a culture of favouritism and exclusion at Imperial College, according to damning details of a report released after she had attempted to suppress its publication.

Imperial’s president, Alice Gast, last year apologised after an independent report found that she and the college’s chief financial officer had bullied members of staff. However, they have resisted calls by student and academic representatives to resign, while she attempted to block the report’s release under freedom of information.

But redacted details were published on Thursday after the Information Commissioner’s Office (ICO) rejected Gast’s arguments against the release and disagreed with her attempts to downplay the findings against her as “relatively minor”.

They include accounts of Gast and Muir Sanderson’s behaviour and its impact on victims who were bullied in 2019 and 2020. Jane McNeill QC, who carried out the investigation, said some witnesses had expressed a fear of retaliation.

McNeill found that Gast and Sanderson had “created or contributed to a culture which involves and tolerates favouritism, exclusion, the making of disparaging comments about others and at times a lack of respect for others”.

Referring to Gast and Sanderson by their initials, the report goes on to state: “In relation to both AG and MS, several witnesses described a culture of favouritism: you are ‘in or out’; ‘the favourite child’; ‘a hero or zero’; or in the ‘in gang or out gang’. One witness said that there were a lot of employees at any one time ‘in the rubbish pot’.”

McNeill’s report found that Gast had bullied a colleague, which she has apologised for, but that her treatment of some others did not amount to bullying. Sanderson has apologised for bullying two colleagues. The report found he had bullied one person and said it made no finding that he had bullied others.

Barry Jones, the London regional official for the University College Union, said: “It is shameful that President Alice Gast and CFO Muir Sanderson still remain in post after being found to have bullied staff and treated them with such disrespect. UCU members report an endemic culture of bullying at Imperial, a culture which hits marginalised staff the hardest.”

Imperial is subject to an investigation by the universities watchdog, the Office for Students, over the bullying allegations. It was announced last year that Gast – the highest-paid university chief among the elite Russell Group – is to step down from her £554,000 role when her contract expires this year.

Sanderson’s behaviour to one victim was described as “aggressive and intimidating”. She was undermined and spoken to in a condescending and offensive way, with “stark examples” such as being addresses as “young lady” and being told to “watch her tone”...

https://www.theguardian.com/education/2022/feb/03/damning-report-reveals-details-of-bullying-at-helm-of-imperial-college

Students and staff at Durham University complain of ‘apathy’ over bullying...

Students and staff at the University of Durham have accused management of showing a “culture of apathy” towards bullying and harassment. They said the university’s leaders had allowed “abuses of power, bullying or harassment to continue” and that they no longer trust that the executives value their safety.

The open letter came after the Guardian revealed that a college principal had been allowed to remain in post despite complaints of intimidating behaviour towards colleagues.

Prof Adekunle Adeyeye, the head of Trevelyan College, is alleged to have reduced colleagues to tears and made sexist remarks. Two people had filed formal grievances against him in 16 months and three have departed because of concerns about his manner.

He stepped down from the university’s bullying policy committee after the Guardian approached him in August, but he remains in post as college principal.

The letter, signed by 100 staff, alumni and group leaders representing nearly 8,000 students, said the Adeyeye matter was “just one example of a culture that has been seen time and time again among both staff and students”.

Anya Chuykov, president of the university’s Intersectional Feminism Society, accused management of an “unacceptable” complacency in tackling bullying and misogyny.

“The university should be setting an example at an administrative level,” she said. “Instead, it is showing both students and staff that poor behaviour can be excused and that their safety and concerns are not worthy of attention.

“This is not an isolated incident, and the behaviour of Durham University speaks to the toxic atmosphere that so many students and staff must live with at universities and schools up and down the country. Students and staff must join forces to dismantle this culture of permissiveness towards bullying, harassment and misogyny.”

Durham University said it does not accept any form of prejudice or discrimination on campus and said it condemned any incidents of bullying, harassment or misogyny “in the strongest possible terms”.

It added: “We are always open to hearing directly from students or staff regarding concerns or suggestions, and would welcome the opportunity to meet the organisers of the open letter to understand their experiences as well as the evidence.

“We have recently taken measures to promote openness and transparency on student conduct cases through publicly communicating outcomes and we are working with students to rebuild confidence that that we will listen, investigate promptly and take decisive action.”

Adeyeye was contacted for comment.

From: https://www.theguardian.com/education/2021/sep/28/students-staff-durham-university-apathy-complain-bullying

Colleges using public funds to ‘silence’ sexual harassment victims, Seanad told

Irish third-level institutions are using public money in non-disclosure agreements (NDAs) “to silence victims of discrimination and sexual harassment”, the Seanad has been told.

Independent Senator Lynn Ruane, who in June introduced legislation to ban the use of such confidentiality agreements, has conducted research including a survey which, she said, confirmed the use of NDAs in third-level institutions.

Opening a Seanad debate on sexual harassment and bullying in third-level institutions, the Trinity College Senator said that in almost two-thirds of cases perpetrators were members of academic staff and 30 per cent of victims were forced to sign NDAs, which “represented a bully and abuser free to walk away to another college and a victim being silenced”.

An NDA is a “binding and contractual agreement that prevents one or more parties from disclosing knowledge designated by the institution as confidential” even if they relate to bullying or sexual harassment complaints.

Originally introduced to protect business and industry secrets, she said, “they are increasingly being used in the third-level sector to silence victims of bullying, discrimination and sexual assault”.

“And it is public money that is often used to silence victims of discrimination and sexual abuse,” she said, adding that in the UK more than £90 million (€105 million) had been paid since 2017 to silence victims. She said there was no similar research on Irish payouts but she asked how much Irish institutions were paying.

She added that “some NDAs that have been signed in the university sector have been reframed in language” and not listed as sexual harassment but as a “clash of personalities” or “breakdown in working relationships”.

Prevent healing

Minister for Further and Higher Education Simon Harris said such agreements have absolutely no place when cases such as these arise within institutions and workplaces”.

The Minister said they “have the effect of silencing victims and in doing so they can prevent healing and recovery, and damage the prospect of accountability for perpetrators”.

He pointed to the impact of such NDAs where the victim cannot speak to anyone about their experience or tell their story to assist their healing or help other survivors.

“I will not be standing over the silencing of any victims of sexual harassment or bullying in Irish higher education institutions,” he said.

The Minister will next month introduce legislation through which universities and other third-level institutions that fail to comply with policies on bullying and sexual harassment will be sanctioned. The legislation will “modernise governance law in higher education”, he said...

From: https://www.irishtimes.com/news/politics/oireachtas/colleges-using-public-funds-to-silence-sexual-harassment-victims-seanad-told-1.4680200

How to blow the whistle on an academic bully

...To give a sense of the size of the problem, in any 12-month period, on average, 25% of faculty members self-identify as being bullied, while 40–50% say they have witnessed others being bullied, according to a synthesis of studies published in 2019 (L. Keashly in Special Topics and Particular Occupations, Professions and Sectors (eds P. D’Cruz et al.) https://doi.org/gbgn; Springer, 2019).

A survey that year of 9,000 staff at the Max Planck Society, the German research organization, found that 10% had experienced bullying behaviour in the past 12 months, and 17.5% reported bullying events over a longer time frame (see Nature 571, 14–15; 2019). One in five of the graduate students who responded to Nature’s 2019 global PhD survey reported experiencing bullying, and 57% of those reported feeling unable to discuss their situation without fear of personal repercussions (see Nature 575, 403–406; 2019).

As universities around the world grapple with pandemic-related stressors, including cutbacks, layoffs and furloughs, an environment could emerge in which bullying behaviours increase, says Loraleigh Keashly, a researcher at Wayne State University in Detroit, Michigan, who studies academic bullying.

Step 1: Confirm that it is bullying

In 2016, the PhD student mentioned above witnessed his adviser’s extreme response to a fellow graduate student. Two years later, he himself was the focus of his supervisor’s ire. The abuse “was always for little mistakes — for example, submitting a paper to a journal with a typo”, he says. It was always disproportionate, including yelling, ostracization and threats, such as removing his name from the authorship of a paper or discontinuing supervision, he adds...

Step 2: Seek support

Keashly encourages those who have been bullied to check their institution’s formal policies and procedures for raising concerns about hostile, unfair treatment. This can be done either by asking human-resources colleagues or by checking the university website to see whether there are workplace discrimination, harassment or anti-bullying policies in place.

Leah Hollis, a workplace-bullying researcher based at Rutgers University in New Brunswick, New Jersey, recommends checking whether the institution has a grievance policy or faculty senate (or similar faculty governing body) that can offer support to those who have been bullied. Unions can also offer advice, she adds...

Step 3: Consider informal and formal complaint routes

Following a spate of high-profile investigations at prominent institutions (see Nature 563, 616–618; 2018), a growing number of universities, mindful of the financial and reputational cost of bullying, are introducing reporting mechanisms alongside anti-bullying policies.

Alexandra Olaya-Castro, vice-dean for equality, diversity and inclusion in the faculty of mathematical and physical sciences at University College London (UCL), says her institution established a ‘Report + Support’ tool in 2019. It walks users through both informal and formal resolution processes for addressing bullying claims, and allows problems to be reported anonymously...

Step 4: Know what to expect after filing a complaint

As soon as someone lodges a formal complaint, everything changes, says Mahmoudi. It’s a decision that requires a good deal of consideration, and people should think about how strong their support network is and their personal fortitude before deciding whether to go through what will probably be a gruelling experience...

...Mahmoudi has amassed 2,000 responses to a survey about satisfaction with investigations of bullying. Only 7% reported that they experienced a fair and unbiased process, he says of his as-yet unpublished work. “International students will have a much rougher time than national ones,” he says, given that their PI might have the power to cancel their appointment, which could impact their visa status, and they might find it hard to access support resources because of cultural or language barriers.

Still, if a university has policies and procedures around bullying, Keashly says, it is legally obligated to follow them, including taking appropriate action in the event that charges of bullying are confirmed. And the more policies and procedures there are, the greater the recognition that this is a significant problem, she adds...

From: https://www.nature.com/articles/d41586-021-01252-z

Durham University keeps college head in post despite alleged intimidating conduct

A leading British university has been accused of turning a blind eye to bullying after a college principal was allowed to remain in post despite complaints of intimidating behaviour towards colleagues.

Prof Adekunle Adeyeye, who was responsible for helping to reform Durham University’s much-criticised approach to bullying, is alleged to have frequently reduced colleagues to tears and made sexist remarks.

The Guardian has spoken to five former members of staff who say they experienced intimidating behaviour or misogynistic comments by Adeyeye, who joined the university as head of Trevelyan College in January 2020.

In only 16 months, two people had filed formal grievances against him and three have left the college amid concerns about his manner.

Adeyeye has not responded to requests to comment but stepped down from his role on the university’s bullying policy committee on Wednesday after being approached by the Guardian.

Durham University, one of the UK’s leading academic institutions, has been under scrutiny over its approach to bullying after a damning report last year found that nearly one in five of its employees, and 30% of students, had suffered some form of bullying or harassment.

The commission said there had been a failure to tackle the issue at different levels of the university and that it was “often poorly addressed” and “sometimes even tolerated and accepted”. It emerged last week that nearly 100 Durham students and staff had reported bullying complaints between October 2019 and June 2021. Of the 76 that mentioned the gender of the complainant, three-quarters were women.

Durham University Woman’s Association said the university was failing to tackle a “certain culture” that “inspires and encourages condescension, belittlement, and mockery of women”.

A Durham University spokeswoman said everyone has the right to work and study in a safe and respectful environment, and that all staff and students are expected to follow the university’s regulations on conduct and values on behaviour.

She said Adeyeye had now stepped down from the university’s “respect oversight group”, which is responsible for reforming its bullying policies, and added: “Where behaviour falls below expected standards, we take robust and decisive action. These matters are being fully and fairly addressed in line with our published policies and procedures and have yet to be concluded. We do not comment on individual cases.”

A disciplinary investigation last month upheld several complaints against Adeyeye, including some of possible misconduct or gross misconduct...

From: https://bit.ly/3ffsaVh