"...And, above all, there is no mention of emails, emails, emails: hundreds, thousands of them, full of unnecessary or impossible jobs – emails telling you off for not doing said unnecessary or impossible jobs – emails undermining you in front of others – emails magnifying minor failures – or emails damning with faint or ambivalent praise. Those emails sent on Monday mornings, to upset you at the start of the week – emails sent on Friday afternoons, so you dwell on them all weekend. Emails, emails, emails incessantly scything to and fro above you, like a razor-sharp pendulum, looming closer and closer…
In the tale by Edgar Allan Poe that famously depicts such a torture device (a scything pendulum, that is, not email), the reader hardly glimpses the torturers themselves. For all but the opening of the story, the Holy Inquisitors remain offstage, operating the torture machinery from afar. This is what technology of many kinds – from inquisitorial pendulums to institutional email to X/Twitter to academic acronyms – facilitates: for torture to be inflicted remotely, for the torturers to remain invisible.
Of course, the beauty of “cyber-bullying” and “trolling” is that the torturers can disown their own torture devices: It wasn’t me, guv’nor. I didn’t do nothing. Perhaps it wasn’t anyone. Perhaps it was the victim themselves crying “Wolf!” Remote bullying can efface itself, X accounts can be anonymised, passive-aggressive emails reinterpreted (Of course I didn’t mean that) – to the extent that the victims themselves come to be suspected of paranoia: There’s no one there, there’s nothing wrong, it’s all in your head, stop imagining things, stop attacking yourself.
At worst, the people expressing such concerns onstage turn out to be the very same torturers who are invisibly operating the technology behind the scenes: What a shame, you need help, don’t worry, we’ll take care of you. Very, very good care.
That’s because one of the paradoxical signs of bullying, in my limited experience, is kindness. Beware academic mentors, people who wear their pastoral skills on their sleeves: to care for someone, to take them under your wing, is to exercise a dangerous power. If nothing else, it imposes a debt of gratitude upon them. It also has the added benefit of muddying the waters when it comes to complaints, tribunals, solicitors. The bully can point to moments of kindness (carefully recorded, of course) that seem to undermine the complainant’s claims: But look how nice I was on this and that occasion.
This sort of weaponised kindness can be deployed remotely, too. One of the times I came closest to losing my mind, under the shadow of my professorial bully, was when a mature student told me, as if spontaneously, that my boss cared for me, that they were concerned about my mental well-being, that they really liked me and wished I liked them back. I went away thinking: Oh, perhaps I’ve been unfair to them. Perhaps I was wrong all along. Perhaps it’s all been in my head..."
From: https://www.timeshighereducation.com/depth/academic-bullying-hidden-plain-sight