A
study
of more than 22,000 university staff shows that academics in regional
universities were more likely to experience bullying compared to those
at other types of universities.
The survey, which looked at
working life in 19 different universities across Australia, was set up
to test whether the anecdotal complaints of colleagues at regional
universities was anything more than the traditional complaints of
academics about freedom, autonomy and managerialism.
What did the study show?
This was the first study of its kind to look at bullying across a range of Australian universities. Overall,
28 per cent of academics reported being bullied, with 12 per cent
saying the bullying they experienced was serious enough to consider
taking a formal case.
However, people were reluctant to take action as they felt pursing the matter would only make things worse.
The
rate of bullying varied a lot across different types of universities.
One third (36 per cent) of academic staff at the four regional
universities reporting being bullied, 1.5 times more than in the five
Group of Eight — the most prestigious — universities.
Disturbingly,
42 per cent of staff at one regional university said they had been
bullied. Academics reported being publicly humiliated, excluded,
intimidated and discriminated against.
Given the
well-documented impact of bullying on physical and emotional well-being, these figures are shocking.
The
institutional effects are also worrying. Workplace bullying damages
productivity and reputation and can be seriously costly to universities.
Work-related harassment and/or workplace bullying has a direct cost of around $18,000 per claim, according to
Safe Work Australia — and this is without considering the indirect costs to productivity and staff turnover.
Given the
recent changes in legislation,
which requires employers to demonstrate they have been proactive in
addressing workplace health and safety issues, it's critical to
understand what might be contributing to these toxic work places.
Toxic work environments
The research showed that Aboriginal
Australians, people from ethnic minority groups, women, and those with
family commitments were more likely to be bullied.
Evidence of
nepotism was also evident, with individuals who were appointed by a
competitive process reporting more harassment than those who weren't.
And this was more common in regional universities.
Health and
safety regulations require senior management to act to reduce workplace
health hazards. But it's likely that at least some senior managers of
these institutions are modelling and enabling the bullying and
harassment reported in this survey, without senior level support, a
culture of bullying would not thrive.
How to change this culture of bullying
Changing
a culture that propagates bullying and harassment, even with a
determined cross-organisation effort, is a long-term endeavour.
Using guidance from
Safe Work Australia on how to prevent and manage bullying in the workplace, going forward, universities need to:
- Set
the standard for appropriate behaviour — Senior management need to set
and enforce clear standards of behaviour through a code of conduct or a
workplace policy that outlines what is and is not appropriate behaviour.
They also need to state what action will be taken to deal with
unacceptable behaviour. Unfortunately, many university policies
currently require the victim to make a complaint to the probable bully
as a first step.
- Develop positive workplace relationships —
Universities need to promote positive leadership styles by providing
training for managers and supervisors on communicating effectively in
difficult situations, including how to engage workers in decision-making
"(which the survey showed has decreased over recent years in regional
universities), and providing constructive feedback.
- Implement
proper reporting procedures — A victim needs to know there is a
reporting process that protects them and will be acted on.
Unfortunately, fear of victimisation is the most common reason given for
not reporting bullying in the study.
- Make sure reporting
systems are confidential — Using systems to provide confidential
anonymous information on workplace behaviour, such as university
surveys, like this one in the US called The Collaborative on Academic Careers in Higher Education program, are easy to implement and safe for victims.
http://www.abc.net.au/news/2015-10-19/bullying-in-regional-universities-is-a-serious-problem/6864972