The bullying of academics follows a pattern of horrendous, Orwellian elimination rituals, often hidden from the public. Despite the anti-bullying policies (often token), bullying is rife across campuses, and the victims (targets) often pay a heavy price. "Nothing strengthens authority as much as silence." Leonardo da Vinci - "All that is necessary for evil to succeed is that good men [or good women] do nothing." -- Edmund Burke
April 15, 2007
Huge bill for injury claims revealed
The biggest damages payments were given to a teacher, who was awarded nearly £200,000 after being attacked.
Although Suffolk County Council declined to name the school because of data protection issues, The Evening Star has learned the teacher received £199,967.14 in compensation.
The damages were part of liability payouts totalling nearly £666,000 to staff, parents and pupils following incidents at schools.
The largest amount paid to a student for a personal injury at school was £38,322.37, with another getting £11,683 as a result of an accident.
The table of compensation payments was released by Suffolk County Council after a request under the Freedom of Information Act by The Evening Star.
A total of fifty-nine claims were successfully pursued against nurseries and schools run by the council, with 38 made by the public and 21 made by employees.
Among the highest payouts were £ 23,193.64 against Stowmarket High School, £11,683 against Highfield Nursery in Ipswich, and £38,322.37 against Benjamin Britten High School in Lowestoft.
Personal injuries to employees and students also accounted for 12 out of 13 five-figure packages ranging between £10,977 and £90,743 between 2001 and 2006.
The remaining £11,000 handout was to a member of the public who was injured due to a 'property defect'.
The compensation payments were made for a multitude of reasons including theft, accidental damage, bullying, personal injury, workplace injury, and vandalism.
A Suffolk County Council spokesman said: “The total value of the compensation payments that have been made over the past five years in relation to incidents in Suffolk schools is £665,851.
“This represents an average of around £400 per school per year. The total of all compensation payments in relation to the council's 357 schools over the five-year period amounts to around 0.2 per cent of the total schools budget for the current year.
“The figures are heavily skewed by a small number of large payments, such as the single largest payment of £199,967 which was paid in relation to an assault on a member of staff by a pupil. Most schools will experience such serious incidents extremely rarely.
“Claims in respect of the council's responsibilities for public and employer's liability are assessed by the council's insurers on its behalf.”
From: http://www.eveningstar.co.uk
April 12, 2007
University of Wolverhampton, UK - Stress, Depression, Bullying
Depression and anxiety a ‘silent epidemic’ in the workplace
The latest 24-7 survey — a research project conducted by the Work Life Balance Centre and the universities of Keele, Coventry and Wolverhampton — found that two thirds of employees have been made ill by work, with 48% of these suffering from depression, and 43% suffering from anxiety or panic attacks.
Eight in ten of those asked have a problem juggling the competing demands of work and home, while the same amount feel that at times they cannot cope with the demands placed upon them.
Women (69.6%) were even more likely to feel this way than men (63%) although both figures have increased in the last 12 months.
Long hours could be one reason for such stress. The survey found that many people work over their contracted hours (one in ten does a minimum of 49 hours a week, while only one in 100 is contracted to do so). Most do so to keep up with their workloads. A third of employees resent these long hours, and more than a quarter miss family and social occasions for work.
On a positive note more than half of workers ensure work does not dominate their lives, feel more fulfilled when busy and enjoyed the challenges of their jobs. Despite the higher stress levels, women generally feel more positive about work than men. Almost three quarters of bosses are sympathetic to time off or changes to work schedules to help deal with family or caring responsibilities.
Julie Hurst, Director of the Work Life Balance Centre says:
"Our relationship with work continues to be a complex one. On the one hand people have reported many positives about enjoying their jobs. At the same time however the levels of depression and anxiety have been increasing. Depression and anxiety have become a silent epidemic in the workplace and yet there is so much that can be done to reduce both problems. I would urge all employers to look carefully at these issues and arrange access to the appropriate forms of help, as it is in the long term interests of the business to support healthy, and ultimately productive, employees. At the most basic level having employees absent through these illnesses costs an organisation far more than it does to provide the proper support to help them get back on their feet and back to work. And that is without even considering the humanitarian case."
Stress has become a problem for employers that cannot be ignored; especially considering the number of high pay out cases there have been in the past few years. For example, in one recent case an employee was awarded £140,000 because of excessive workload resulting from the need to cover for absent colleagues.
As well as the problems of absence and under performance, there is no limit to the compensation that employees can get from a finding of negligence against employers. Employers owe their employees both specific duties under heath and safety legislation and a common law duty to take reasonable care to ensure their health and safety. If an employee can show that they suffered from stress related ill health and his employer could or ought to have foreseen and prevented it, the employer could be found to be negligent.
Recent joint CIPD/HSE research has suggested that a manager’s behaviour can have a major impact on employees’ stress levels affecting the wellbeing of employees and organisational performance. New guidance has been launched to help employers tackle these issues. The new guidance draws on 19 key management behaviours that play a vital role in preventing, identifying, and tackling stress effectively. The behaviours have been used to create a framework enabling line managers to work on the skills required to reduce and prevent stress at work.
April 11, 2007
Groupthink
A pattern of thought characterized by self-deception, forced manufacture of consent, and conformity to group values and ethics.
Groupthink, a term coined by social psychologist Irving Janis (1972), occurs when a group makes faulty decisions because group pressures lead to a deterioration of “mental efficiency, reality testing, and moral judgment” (p. 9). Groups affected by groupthink ignore alternatives and tend to take irrational actions that dehumanize other groups. A group is especially vulnerable to groupthink when its members are similar in background, when the group is insulated from outside opinions, and when there are no clear rules for decision making.
Symptoms of Groupthink
Janis has documented eight symptoms of groupthink:
1. Illusion of invulnerability – Creates excessive optimism that encourages taking extreme risks.
2. Collective rationalization – Members discount warnings and do not reconsider their assumptions.
3. Belief in inherent morality – Members believe in the rightness of their cause and therefore ignore the ethical or moral consequences of their decisions.
4. Stereotyped views of out-groups – Negative views of “enemy” make effective responses to conflict seem unnecessary.
5. Direct pressure on dissenters – Members are under pressure not to express arguments against any of the group’s views.
6. Self-censorship – Doubts and deviations from the perceived group consensus are not expressed.
7. Illusion of unanimity – The majority view and judgments are assumed to be unanimous.
8. Self-appointed ‘mindguards’ – Members protect the group and the leader from information that is problematic or contradictory to the group’s cohesiveness, view, and/or decisions.
When the above symptoms exist in a group that is trying to make a decision, there is a reasonable chance that groupthink will happen, although it is not necessarily so. Groupthink occurs when groups are highly cohesive and when they are under considerable pressure to make a quality decision. When pressures for unanimity seem overwhelming, members are less motivated to realistically appraise the alternative courses of action available to them. These group pressures lead to carelessness and irrational thinking since groups experiencing groupthink fail to consider all alternatives and seek to maintain unanimity. Decisions shaped by groupthink have low probability of achieving successful outcomes.
From: http://www.softpanorama.org/Skeptics/groupthink.shtml
April 10, 2007
Statutory Code of Practice on Racial Equality in Employment - UK
If the monitoring data show significant disparities between racial groups, employers should investigate the possible causes, and examine all the arrangements, procedures and practices that give effect to their policies in the field of employment, including recruitment, training, promotion, grievance and discipline, performance assessment and dismissal. The absence of disparities for ethnic minorities as a whole, or for one racial group in particular, should not be taken as evidence that ‘discrimination is not a problem’. The aim should be to make sure none of the rules, requirements, procedures or practices used, formally or informally, put any racial groups at a significant disadvantage...
Employers must not discriminate on racial grounds in the way they respond to grievances, or invoke disciplinary measures. Disciplinary action is an extreme measure and should be taken fairly and consistently, regardless of the worker’s racial group. Equally, allegations of racial discrimination or harassment must always be taken seriously and investigated promptly, not dismissed as ‘oversensitivity’ on a worker’s part.
...It is recommended that employers monitor, by racial group, the number of workers who have brought grievances or been subjected to disciplinary action (public authorities with at least 150 full-time-equivalent workers have a legal duty to do this; and the outcomes of each case. It will also be useful to be able to match the data with information about the workers’ grades, their managers and the areas of the organisation where they work.
...It is recommended that, before taking disciplinary action, employers should consider the possible effect on a worker’s behaviour of the following:
a. racist abuse or other provocation on racial grounds;
b. difficulty in communicating with, or understanding, colleagues; and
c. different cultural norms.
As part of their equal opportunities review, employers should use the monitoring data on grievances and disciplinary action to see if there are significant disparities...
It is recommended that employers monitor all dismissals, by racial group. They will find it useful to be able to match this data with information about the workers’ grades, the areas of the organisation where they work, and their managers...
Responsibilities
A. The governing body - The governors are responsible for:
- making sure the institution stays within the Race Relations Act and meets all its duties, including the general duty and the specific duties; and
- making sure the race equality policy and its procedures are followed.
- giving a consistent and high-profile lead on race equality issues;
- promoting the race equality policy inside and outside the institution; and
- making sure the race equality policy and its procedures are followed.
- putting the policy and its strategies and procedures into practice;
- making sure all staff know their responsibilities, and receive support and training in carrying these out; and
- following the relevant procedures and taking action against staff or students who discriminate for reasons of race, colour, nationality, or ethnic or national origins.
Ten Top Tips for Promoting Dignity at Work - A Good Practice Guide for Higher Education Institutions
2. Having a well-written policy is vital – but this is only the first step, not an end in itself. Even the most skilfully crafted policy is useless if no-one within the institution has the confidence to use it. The chances of any policy being successful are much greater if it is part of a wider institutional approach that includes consideration of issues such as stress management, the use of advisers and the investigation process.
3. Help your managers to understand the differences between firm management and bullying – focus attention on how staff are managed and the ways in which communication takes place, as well as on the formal processes and procedures.
4. Emphasise the role of every member of the institution in combating bullying and harassment – those who witness it have as important a role to play as those who experience it directly. Include dignity at work as one of your core organisational values.
5. Offer a variety of sources of information and ways of accessing support. Not everyone will be comfortable talking to a stranger on the telephone, but others will prefer to discuss sensitive issues with someone who is not involved.
6. Communicate your policy and support services as widely as possible, using as many different types of media as you can. Some people do not have easy access to e-mail and the internet, so don’t confine your efforts solely to electronic means of communication.
7. Monitor and evaluate any initiatives you put in place – you will not have any evidence that they are working unless you are able to effectively measure your progress. Think carefully about how you are going to monitor the usage of every service you have in place and ensure you track your statistics over time to identify trends.
8. Consider having a staff attitude survey on a regular (every two or three years) basis. In this way, you will have an indication of how staff feel about working at your institution and you will have valuable data about a range of significant issues by which to track your progress in a qualitative way.
9. Train all your staff in the operation of the policy, placing emphasis on the organisational culture you are aiming for – and make sure that you include refresher training in your plans.
10. The culture of your institution must reflect what you say in your policies in order to effectively tackle bullying and harassment issues. Ensure that you work in partnership with the trades unions to promote these values and to identify any issues that need to be addressed. Make sure that you treat everyone fairly, irrespective of their status and position within the institution.
From: http://www.ecu.ac.uk/resources/daw/
Mutual trust and confidence
Disciplinary matters
Mutual trust and confidence can be undermined by the way in which an employer carries out a disciplinary procedure. In Alexander Russell plc v Holness EAT 677/93 EAT upheld a tribunal’s finding that an employer had been oppressive in summoning an employee to a disciplinary hearing and giving him a final written warning for poor timekeeping, where he had been given a written warning for the same thing only 24 hours earlier. Such treatment might have been appropriate, however, where the complaint was one of gross misconduct.
Employers should exercise caution when suspending an employee, even where it is specifically permitted by the contract. In Gogay v Hertfordshire County Council G, a residential care worker, was suspended pending investigations into alleged sexual abuse of a child with learning difficulties, which later turned out to be unfounded. G suffered psychiatric illness as a result of the suspension and investigation, and was unable to return to work.
The Court of Appeal held that to accuse someone of sexual abuse was likely to destroy or seriously damage the relationship of trust and confidence, and that the Council had no reasonable and proper cause for their actions. The information given by the child had been vague and, although further investigation was required, it could not be said that the allegation necessarily involved sexual abuse. The Council should have considered whether it was necessary to separate G from the child and, if so, whether some form of action other than suspension could be contemplated, such as a temporary transfer to other work, or a short period of leave.
Impossible tasks
In Hellman International Forwarders Ltd v Cooper EAT 1040/96 an employee was told that if she did not complete an enormous backlog of paperwork within a fortnight she would lose her job. She resigned, and the tribunal found that the task would have been impossible. EAT upheld the tribunal’s finding that she had been constructively dismissed.
April 08, 2007
...in a few words...
The spineless mob told him that you can never beat the 'Institution'; why become a martyr?
But there was fire in his belly. There was fire in everyone's belly...
So they wanted to 'expedite' the process. They wanted an Appeal Hearing with no witnesses. Perfect timing - they thought.
Once confronted with the list of witnesses, they 'adjourned'... Yes, they 'adjourned' with a bleeding nose...
The Dalai Lama said 'If you think you are too small to make a difference, try sleeping with a mosquito!'
And so the 'Institution' has withdrawn, it has 'adjourned' to contemplate the next trick in the book - in this David and Goliath battle, David is getting stronger by the day as Goliath has lost any semblance of morality, of natural justice, of honesty... We live to fight another day - a victory for the small people against the 'Institution' : )
The serial bully sits by the side. He caused all this. He continues to victimise the students... And so the 'Institution' having backed him all the way, have no face to accept his mistakes, his faults. Who pays the price? The students.
Never surrender - we fight on. We fight on for our friends, for the students, for justice...They 'adjourned' and we smile : )
The Serial Bully
The serial bully is adept at creating conflict between those who would otherwise pool negative information about them whilst indulging their gratification of seeing others (employer and employee) destroy each other.
The serial bully is also adept at distorting people's perceptions of them. In the event of the serial bully being identified and held to account, the bully may leave, resulting in the employer defending litigation (for the bully's behaviour) which may last years. If you have a serial bully on the staff, then the bullying you see will be only the tip of an iceberg of wrongdoing by that person...'
From: Life After Adult Bullying
-----------------------------------------
'... [The serial bully is] An individual who repeatedly intimidates or harasses one individual after another. A victim is selected and bullied for an extended period of time until he/she leaves... Since there are often no witnesses, HR may accept the account of the bullying staff member, possibly a serial bully. The bully may even convince the organization to get rid of the troublesome victim. Once the victim is out of the organization, the bully usually needs to find a new victim. This is because the bully needs someone on whom he can project his inner feelings of inadequacy.
The bully may prevent others from sharing negative information about him by sowing conflict... Most cases of bullying involve a serial bully - one person to whom all the dysfunction can be traced. The serial bully has done this before, is doing it now - and will do it again. Investigation will reveal a string of predecessors who have either left unexpectedly or in suspicious circumstances, have taken early or ill-health retirement, have been unfairly dismissed, have been involved in disciplinary or legal action, or have had stress breakdowns. Serial bullies exploit the recent frenzy of downsizing and reorganisation to hinder recognition of the pattern of previous cases...
Most people with this profile are incompetent at their job and the bullying is intended to hide this incompetence...'
From: http://www.bullyonline.org/
'...[The sociopath] Pathological Lying. Has no problem lying coolly and easily and it is almost impossible for them to be truthful on a consistent basis. Can create, and get caught up in, a complex belief about their own powers and abilities. Extremely convincing and even able to pass lie detector tests. Lack of Remorse, Shame or Guilt. A deep seated rage, which is split off and repressed, is at their core. Does not see others around them as people, but only as targets and opportunities. Instead of friends, they have victims and accomplices who end up as victims. The end always justifies the means and they let nothing stand in their way. Shallow Emotions. When they show what seems to be warmth, joy, love and compassion it is more feigned than experienced and serves an ulterior motive. Outraged by insignificant matters, yet remaining unmoved and cold by what would upset a normal person. Since they are not genuine, neither are their promises...'
From: Profile of the Sociopath
'...Imagine - if you can - not having a conscience, none at all, no feelings of guilt or remorse no matter what you do, no limiting sense of concern of the well-being of strangers, friends, or even family members. Imagine no struggles with shame, not a single one in your whole life, no matter what kind of selfish, lazy, harmful, or immoral action you had taken. And pretend that the concept of responsibility is unknown to you, except as a burden others seem to accept without question, like gullible fools. Now add to this strange fantasy the ability to conceal from other people that your psychological makeup is radically different from theirs.
Since everyone simply assumes that conscience is universal among human beings, hiding the fact that you are conscience-free is nearly effortless. You are not held back from any of your desires by guilt or shame, and you are never confronted by others for your cold-bloodedness. The ice water in your veins is so bizarre, so completely outside of their personal experience that they seldom even guess at your condition...'
From: Inside the Mind of a Sociopath
April 07, 2007
Grievance procedures failing
The report, commissioned by the DTI, found that workplace discrimination allegations regarding sexual orientation were dominated by claims of bullying and harassment including name-calling, verbal threats, intimidation and physical assaults. Many religion and belief employment tribunal claims also included instances of bullying or harassment.
Another key finding was that grievance procedures were found to be an unsatisfactory arrangement for resolving employees' complaints. [We had to wait for ACAS to discover this!]
"For a majority, dispute resolution procedures were seen to be flawed, often exacerbating the experience of discrimination rather than resolving it," said the report. [Fascinating news!]
"One strong theme among both sets of claimants was the tendency of their employers to respond to their complaint by seeing them as the problem, rather than the victim of unfair treatment." [Even more fascinating news!]
Acas's Rita Donaghy said: "These 2003 Employment Equality Regulations provide a further step forward in outlawing discrimination in our workplaces. This is the first time since the new regulations came into force that sexual orientation and religion or belief at work has been subject to research. The findings shed new light on these issues both from the employees and employers perspective."
In light of the review findings, the Government has now issued a consultation document aimed at improving the way employment disputes are resolved. [We are holding our breath!]
From: http://www.clickdocs.co.uk/news/view.asp?ID=212
Is there anybody who knows how I can find the statistic (University by University) about stress and depression?
Also I am interested to know if there is a database reporting how much (if any!) Universities have been fined by the Health and Safety Executive for not caring about stress and depression.
Regards
S_G_F.
PS: Health and Safety executive Mr. Ratty has confirmed that soon investigation will be carried out at the University of Wolverhampton for issues relate to stress, depression, bullying leading to depression. If you please would like to witness events or if you are suffering or suffered of depression / stress due to bullying, workloads or for other reasons, please discretely visit the yahoo groups bullied_academics. Soon I will introduce a topic in which you can discretely read the happenings of the investigation and share your experiences to help bring evidence to the investigation.
We are not aware of any body in the UK keeping statistics and/or detailed data regarding stress, depression, and/or bullying per university. Sadly, not even our union is doing so.
We have never heard of the Health and Safety Executive imposing penalties of any kind on any university in the UK due to unacceptable levels of stress, depression, and/or bullying. We would like to know if anybody has any info on this.
Lastly, it is well within the remit of the Health and Safety Executive to investigate unacceptable levels of stress, depression, and/or bullying in universities, but is it not sad and telling that university bodies themselves (HEFCE, QAA, Universities UK - previously known as Committee of Vice Chancellors and Principals) are not even remotely interested.
Make a fuss - kick up a stink - make noise - voice your concerns - silence is not an option. If we don't do it, nobody will do it for us.