IOWA CITY — Complaints of disrespectful behavior to the University of Iowa Office of the Ombudsperson have increased steadily over the past four years, a trend university officials called disappointing and disturbing.
In presenting their annual report to the Faculty Council on Tuesday, two ombudsmen said 22 percent of their office’s visitors in 2009-10 came with complaints about disrespectful behavior. That’s up from 17 percent in 2008-09, 12 percent in 2007-08 and 8 percent in 2006-07.
That follows an alarming national trend showing workplaces in general are becoming more disrespectful, with incidents of bullying, yelling, swearing and shunning, staff ombudsman Cynthia Joyce said.
“It is a real concern to us,” she said.
Two years ago, the university office started tracking complaints of bullying, which falls under the category of disrespectful behavior. Explicit complaints about workplace bullying were made by 10 percent of visitors in both 2008-09 and 2009-10.
“The consequences can be very severe ... so we’re worried about that as well,” Joyce said.
Such behavior is a departmental culture issue that must be addressed at the level of each department, said Susan Johnson, the faculty ombudsman.
The office served an all-time high of 517 visitors in 2009-10, a 6 percent increase from the previous year. University staff make up the bulk of the visitors, at 48 percent, followed by 30 percent students and 17 percent faculty.
The increase in visitors could be because of better visibility of the office on campus, along with the belief that early intervention in conflicts is of value, officials said.
The largest area of concern and complaint for all visitor groups to the office stems from a supervisory relationship, such as with a boss or dean — or a faculty member, in the case of students.
The office also is seeing an growing number of situations in which information is posted on Facebook or some other social media site that begins or worsens a conflict. Some people have been fired after inappropriate Facebook postings, Johnson said.
From: http://www.omaha.com
The bullying of academics follows a pattern of horrendous, Orwellian elimination rituals, often hidden from the public. Despite the anti-bullying policies (often token), bullying is rife across campuses, and the victims (targets) often pay a heavy price. "Nothing strengthens authority as much as silence." Leonardo da Vinci - "All that is necessary for evil to succeed is that good men [or good women] do nothing." -- Edmund Burke
November 20, 2010
November 17, 2010
Merrigan versus University of Gloucestershire (UK)
Nothing like good news to remind everybody of anti-bullying week (15-19 November 2010).
Summary
Summary
Kara Loraine represented a Claimant who alleged that because she was raising concerns about financial mismanagement at the university (protected disclosures), the senior management of the university tried to push her out of her job and when that failed she was sidelined from involvement in various projects.
The Tribunal upheld the complaints, finding that although the university had been supportive when the focus of the investigations/disclosures was on one individual Dean who had since left the university, the senior management’s attitude changed when the Claimant made disclosures that implicated others. In particular the Tribunal held that the Dean of the Business School had influenced others to form a negative view of the Claimant because of her disclosures and this was the reason for the attempt to remove her from her job and the sidelining, which were also found to be detriments.
The Claimant was awarded £6,000 for injury to feelings.
Unison Press Release:
UNISON helped a whistleblower win compensation from the University of Gloucestershire after she was sidelined for exposing suspected financial mismanagement.
The Business Development Manager at the University was asked by the University’s former Deputy Vice Chancellor, Paul Bowler, to look into the finances in June 2009. He had been hired to put together a financial recovery plan for the university, which is on the Higher Education and Funding Council for England’s “at risk” list.
After Mr Bowler left the university in November, the attitude of senior staff, including the Vice Chancellor, Head of Finance, Dean of the Business School and Director of Marketing within the university changed towards Mrs Merrigan.
She told the Tribunal that they had colluded against her to was move her off the work she was doing - the recovery plan and financial investigation were effectively suspended.
Bristol Employment Tribunal found yesterday (30 September) that the Dean of the Business School, who was implicated in Mrs Merrigan’s disclosures, influenced the University to take action against Mrs Merrigan.
As a result, the Business Development Manager had suffered at the hands of the University for disclosing information on financial problems and she was awarded compensation of £6,000 for injury to feelings.
From: http://www.oldsquare.co.uk
Also:
University of Gloucestershire whistleblower wins case
Gloucestershire University whistleblower wins industrial tribunal
University whistleblower who lifted lid on excessive spending on overseas travel wins tribunal
The Business Development Manager at the University was asked by the University’s former Deputy Vice Chancellor, Paul Bowler, to look into the finances in June 2009. He had been hired to put together a financial recovery plan for the university, which is on the Higher Education and Funding Council for England’s “at risk” list.
After Mr Bowler left the university in November, the attitude of senior staff, including the Vice Chancellor, Head of Finance, Dean of the Business School and Director of Marketing within the university changed towards Mrs Merrigan.
She told the Tribunal that they had colluded against her to was move her off the work she was doing - the recovery plan and financial investigation were effectively suspended.
Bristol Employment Tribunal found yesterday (30 September) that the Dean of the Business School, who was implicated in Mrs Merrigan’s disclosures, influenced the University to take action against Mrs Merrigan.
As a result, the Business Development Manager had suffered at the hands of the University for disclosing information on financial problems and she was awarded compensation of £6,000 for injury to feelings.
From: http://www.oldsquare.co.uk
Also:
University of Gloucestershire whistleblower wins case
Gloucestershire University whistleblower wins industrial tribunal
University whistleblower who lifted lid on excessive spending on overseas travel wins tribunal
October 23, 2010
Stop the bullying at the University of Memphis!
I want to bring your attention to bullying happening at the college level at the University of Memphis.
I've become a victim to this and I know it's not just me as another young woman in my program got bullied by our department's administration. The interim chair, Sandra Sarkela, told this woman's adviser, David Appleby, that she wanted the woman "out of the program". Then Sarkela had the woman's graduate assistantship supervisor, Katherine Hendrix, assign the woman last minute "work" on a Saturday. Their tactics worked, the young woman dropped out of her assistantship credits and Sarkela's class.
Another young woman in the program was barred from taking certain classes when younger, Caucasian students were allowed. She was also treated differently than these others in terms of grading. When she brought this up to Sandra Sarkela, she was discriminated against and retaliated against.
I, too, have been treated in this manner by Sandra Sarkela and our department administration and even by the university administration and Shirley Raine's office. I have a ADA medical condition that was ignored by the Affirmative Action Officer, Michelle Banks. I was put in a work condition (noisy public computer lab, no air conditioning, no water, being surveillanced) that caused my anxiety problems to worsen.
I complained about discrimination to Sandra Sarkela, who then had me terminated, hence attempting to destroy my academic and work credibility when I have an unblemished record. After figuring out that was a federal crime, the university reinstated me, but since then has retaliated against me at every turn to try to make me leave "voluntarily" like the first young woman.
When I turned in my work, they ignored my sources and called me a plagiarist in an email, again attempting to undermine my academic and work future. They also refused to fill out an incident report for a work injury I had and threatened via email with an "If/Then" statement to stop paying me. This was by university counsel Sheryl Lipman. I am a minority female who moved from California to get a PhD and become part of this community. Now, the university has put a condition on my assistantship that I sign over a full psychiatric examination (fitness for duty) for just working by myself with books- over to them. This is not right.
I would like to share with you and our community the atrocities that are going on in higher education at The University of Memphis.
More info at: http://www.thepetitionsite.com/7/stop-the-bullying-at-the-university-of-memphis/
I've become a victim to this and I know it's not just me as another young woman in my program got bullied by our department's administration. The interim chair, Sandra Sarkela, told this woman's adviser, David Appleby, that she wanted the woman "out of the program". Then Sarkela had the woman's graduate assistantship supervisor, Katherine Hendrix, assign the woman last minute "work" on a Saturday. Their tactics worked, the young woman dropped out of her assistantship credits and Sarkela's class.
Another young woman in the program was barred from taking certain classes when younger, Caucasian students were allowed. She was also treated differently than these others in terms of grading. When she brought this up to Sandra Sarkela, she was discriminated against and retaliated against.
I, too, have been treated in this manner by Sandra Sarkela and our department administration and even by the university administration and Shirley Raine's office. I have a ADA medical condition that was ignored by the Affirmative Action Officer, Michelle Banks. I was put in a work condition (noisy public computer lab, no air conditioning, no water, being surveillanced) that caused my anxiety problems to worsen.
I complained about discrimination to Sandra Sarkela, who then had me terminated, hence attempting to destroy my academic and work credibility when I have an unblemished record. After figuring out that was a federal crime, the university reinstated me, but since then has retaliated against me at every turn to try to make me leave "voluntarily" like the first young woman.
When I turned in my work, they ignored my sources and called me a plagiarist in an email, again attempting to undermine my academic and work future. They also refused to fill out an incident report for a work injury I had and threatened via email with an "If/Then" statement to stop paying me. This was by university counsel Sheryl Lipman. I am a minority female who moved from California to get a PhD and become part of this community. Now, the university has put a condition on my assistantship that I sign over a full psychiatric examination (fitness for duty) for just working by myself with books- over to them. This is not right.
I would like to share with you and our community the atrocities that are going on in higher education at The University of Memphis.
More info at: http://www.thepetitionsite.com/7/stop-the-bullying-at-the-university-of-memphis/
King's College London: Support Virginia Jibowu
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Sign the online petition at:
http://www.gopetition.com/petition/38617.html
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I am a 26 year old female of Nigerian-Welsh origin. I was a full-time undergraduate student on the Defendant’s Extended Medical Degree Programme (EMDP) from September 2002 until December 2008. On 20 October 2008 I was injured by a porter driving a wheelchair into the back of my leg whilst I was on my clinical attachment at King’s College Hospital. As a result of my injury, Professor Greenough (Head of the medical School) removed me from my programme. I am currently unemployed and suffer from reduced mobility as a result of the injury sustained.
King’s College London medical School is called Guy’s King’s and St Thomas’ School of Medicine (GKT). KCL is in partnership with Guy’s, King’s and St Thomas’ NHS Trust Hospitals. The Institute of Psychiatry (IOP) became a school of King’s College London in August 1997. The King’s College Hospital is further affiliated with the South London and Maudsley NHS Trust. KCL also has various alliances with South London G. P. Practices within Lambeth and other Primary Care Trusts. The General Medical Council and the South Thames Foundation Schools are also closely linked with KCL.
Whilst at King’s College London (KCL) I was subjected to disability discrimination preventing me from taking up the F1 post I had secured with the Wales Foundation School. I suffer from severe incapacitating dysmenorrhoea. This is a debilitating condition which prevents me from carrying on my normal day to day activities for at least 2 days every month (I refer to the letter dated 6 August 2001 from Anne Giwa-Amu to the Health Authority (marked exhibit 1), with the response dated 17 August 2001 (marked exhibit 2), and also the letter dated 10 August 2001 from Guy’s and St Thomas’ Hospital confirming my referral to the Pain Management Centre (marked exhibit 3).
I was also subjected to ‘continuing acts’ of racial segregation, racial discrimination, harassment, bullying and institutional racism from 2002-2009. In summary:
a) I was racially discriminated against during the recruitment and selection process and racially segregated onto the EMDP course which I had not applied for.
b) Despite my protests, I was kept on the EMDP course from 2002-2008/9.
c) The EMDP course is a 6 year programme whilst the standard MBBS is a 5 year programme. Therefore, being placed on the EMDP course subjected me an additional year at university during which time I could have been employed.
d) I was compelled to wear a badge from 2002-2008/9 marking me out as one of the EMDP students. As the course was advertised as being designed to bring in more students from socially deprived ethnic minority backgrounds this was a humiliating experience for me.
e) I was compelled to participate in various research projects without my knowledge and consent. This included social research, psychological research and IQ tests from 2002 -2008/9.
f) I was covertly monitored without good reason over a period of time whilst on the EMDP course.
g) My complaints of racial harassment and bullying by fellow students were not investigated but I was ‘watched’ because I had made those complaints.
h) I was subjected to ‘institutional victimisation’ because of my complaints by members of the management team who orchestrated a campaign to discredit me.
i) Following my injury whilst on clinical attachment at King’s College Hospital, management refused to investigate my complaints and continued to spread false and defamatory statements about my mental health.
Further details are provided below.
Due to my complaints of racial segregation, racial discrimination, harassment, bullying and institutional racism, I suffered victimisation from members of the management team. My protected acts are as follows:
a) In 2002 I protested to Gavin Brown that my application for the MBBS 5 had been rejected in order to channel me onto the experimental EMDP course.
b) In 2002-2003 I made complaints to Dr Pamela Garlick and Professor Standring about the segregated nature of the EMDP course and asked to be transferred to the MBBS5 course.
c) In 2005 I made a complaint to the college of harassment and bullying by Richard Pinder who was my clinical partner at the time. I asked to be moved away from him.
d) On 2 December 2006, I submitted a written complaint of harassment and bullying against Emily Bowen, Steve Dixon and Simon Hill. I made a verbal complaint to staff indicating that the harassment was racially motivated.
e) On 19 September 2007 I made a complaint to the Dean of Victoria Hospital (St Lucia), and the Elective Coordinator against Alexis Johnson, Johanne Adley, Jaskiren Kaur, Emon Malik and Sivathatishana Meinerikandathevan for assault, bullying, harassment and breach of contract.
f) On 9 September 2007, I sent Emon Malik a ‘letter of claim’.
g) 24 September 2008, I submitted a claim at the Employment Tribunal.
h) 21 November 2008, I submitted a claim for discrimination at the Central London County Court (8CL09060) which was lost on the court system.
i) 23 December 2008, I submitted a replacement claim at the Central London County Court (which was returned as permission was needed to serve on the defendant’s Solicitor)
j) On 28 January 2008, I submitted the claim for racial discrimination at the Central London County Court.
More information at: http://www.virginiajibowu.co.uk
October 16, 2010
The unkindly art of mobbing - in Academia
At a practical level, every professor should be aware of conditions that increase vulnerability to mobbing in academe. Here are five:
• Foreign birth and upbringing, especially as signaled by a foreign accent.
• Being different from most colleagues in an elemental way (by sex, for instance, sexual orientation, skin color, ethnicity, class
origin, or credentials).
• Belonging to a discipline with ambiguous standards and objectives, especially those (like music or literature) most affected by
post-modern scholarship.
• Working under a dean or other administrator in whom, as Nietzsche put it, “the impulse to punish is powerful”.
• An actual or contrived financial crunch in one’s academic unit (According to an African proverb, when the watering hole gets
smaller, the animals get meaner).
Other conditions that heighten the risk of being mobbed are more directly under a prospective target’s control. Five major ones are:
• Having opposed the candidate who ends up winning appointmentn as one’s dean or chair (thereby looking stupid, wicked, or crazy in the latter’s eyes)
• Being a rate buster—achieving so much success in teaching or research that colleagues’ envy is aroused.
• Publicly dissenting from politically correct ideas (meaning those held sacred by campus elites).
• Defending a pariah in campus politics or the larger cultural arena.
• Blowing the whistle on, or even having knowledge of serious wrongdoing by, locally powerful workmates.
The upshot of available research is that no professor needs to worry much about being mobbed, even when in a generally vulnerable condition, so long as he or she does not rock the local academic boat. The secret is to show deference to colleagues and administrators—to be the kind of scholar they want to keep around as a way of making themselves look good. Jung said that “a man’s hatred is always concentrated on that which makes him conscious of his bad qualities.”
By Professor Kenneth Westhues
• Foreign birth and upbringing, especially as signaled by a foreign accent.
• Being different from most colleagues in an elemental way (by sex, for instance, sexual orientation, skin color, ethnicity, class
origin, or credentials).
• Belonging to a discipline with ambiguous standards and objectives, especially those (like music or literature) most affected by
post-modern scholarship.
• Working under a dean or other administrator in whom, as Nietzsche put it, “the impulse to punish is powerful”.
• An actual or contrived financial crunch in one’s academic unit (According to an African proverb, when the watering hole gets
smaller, the animals get meaner).
Other conditions that heighten the risk of being mobbed are more directly under a prospective target’s control. Five major ones are:
• Having opposed the candidate who ends up winning appointmentn as one’s dean or chair (thereby looking stupid, wicked, or crazy in the latter’s eyes)
• Being a rate buster—achieving so much success in teaching or research that colleagues’ envy is aroused.
• Publicly dissenting from politically correct ideas (meaning those held sacred by campus elites).
• Defending a pariah in campus politics or the larger cultural arena.
• Blowing the whistle on, or even having knowledge of serious wrongdoing by, locally powerful workmates.
The upshot of available research is that no professor needs to worry much about being mobbed, even when in a generally vulnerable condition, so long as he or she does not rock the local academic boat. The secret is to show deference to colleagues and administrators—to be the kind of scholar they want to keep around as a way of making themselves look good. Jung said that “a man’s hatred is always concentrated on that which makes him conscious of his bad qualities.”
By Professor Kenneth Westhues
October 12, 2010
Stop bullying at the University of Newcastle - Australia
We are a group of people who have all spoken out about wrongdoing here and have been bullied into silence. From our experiences, we feel very strongly that the situation cannot continue. To end the bullying, we need to have information on the extent and type of bullying that is going on. This is why we are asking people to fill in this survey.
We are very aware how devastating bullying can be and we do not intend to make anything worse for you. That is why we assure you that this survey is completely anonymous and no details (e.g. ISP addresses) will be tracked.
Please help us to end this bullying.
If you would like to share your story, please add to our blog - you can post anonymously to this blog and no details (e.g. ISP addresses) will be tracked. PLEASE NOTE: Do not include any identifying details in your blogs - we are not responsible for the information posted on this site.
It is a huge support to others to hear your stories of bullying so please contribute if you feel you are able to.
http://stop-b-uon.blogspot.com/
We are very aware how devastating bullying can be and we do not intend to make anything worse for you. That is why we assure you that this survey is completely anonymous and no details (e.g. ISP addresses) will be tracked.
Please help us to end this bullying.
If you would like to share your story, please add to our blog - you can post anonymously to this blog and no details (e.g. ISP addresses) will be tracked. PLEASE NOTE: Do not include any identifying details in your blogs - we are not responsible for the information posted on this site.
It is a huge support to others to hear your stories of bullying so please contribute if you feel you are able to.
http://stop-b-uon.blogspot.com/
October 01, 2010
Submission of evidence to IUSS (Innovation, Universities, Science and Skills Committee) regarding plagiarism at Liverpool John Moores University
Introduction
I would like to submit written evidence on "plagiarism" at Liverpool John Moores University (LJMU). I have been fighting for years to expose the truth about plagiarism at the University but to no avail. I have recently written to the Rt. Hon Mr John Denham MP, Secretary of State for DIUS and Professor Paul Ramsden, Chief Executive for HEA regarding this issue. I have also formally written to HEFCE (evidence enclosed:[346] electronic correspondence with Professor David Eastwood) and QAA (evidence enclosed letter from Mr Peter Williams to the Chairman of Select Committee on IUSS) asking for the issue to be thoroughly investigated.
It was made clear to HEFCE and QAA that I am unwilling to disclose the substantive, compelling and indisputable evidence of plagiarism at the University without protection against future litigation (please see Mr Peter Williams letter to the House of Common on 30 October 2008).[348] The position of these organisations is that they cannot investigate my revelations without disclosing my identity to the University, nor can they offer me protection against future litigation.
I understand the only available pathway to divulge the truth to the public about plagiarism at the University is through the "Parliament Protection Privilege". To this end, enclosed please find a very small sample of the plagiarised students' course work reports as evidence.
1. Background information
I am Professor of Applied Physiology and worked at the University till I was summarily dismissed on 3 January 2007. I have contributed significantly to the British Education over the last 30 years in the teaching and research domains (please see enclosed statements by colleagues). This encompassed academic and administrative commitments including the supervision of several Ph.D. and MSc students to successful completion. I have published more than 200 refereed articles, scientific correspondence items, and meeting abstracts. My capability as a teacher and researcher furnish the grounds for my personal written evidence to IUSS on plagiarism at the University…
3. Plagiarism: the case
As it was advised by [committee staff], I sent to the Committee a very few course work of the students' plagirised reports. I would be happy to send substantially more plagiarised reports if this is required at this stage. These reports clearly and unambiguously exhibit the following:
— The verbatim copying of another's work within reports without clear identification and acknowledgements. This is defined as plagiarism according to the University's definition.
— That some or all of the students appear to have copied review articles and text books carelessly. Unidentified and unacknowledged quotations from another work are the main feature of the students' course work reports. This is plagiarism according to the University's definition.
— That some or all the references at the back of the report are not referred to within the text. This is plagiarism according to the University's definition.
3.1 The majority of students are tempted to lift sections of words from published papers or from textbooks. This is a very serious problem in the University. The students were clearly informed at the beginning of each academic semester and prior to the submission of the course work that this lifting is known as plagiarism and it is a very serious academic offence (please sees evidence attached). Students were also informed when they were handed back their course work reports to reinforce the point.
3.2 The first lecture of each new semester was allocated for an overview of the module syllabuses and the subject of the course work assignment. An over head projector was used to advise the students how to write their assignments and avoid plagiarism in line with the University's Modular Framework Assessment Regulations. A single printed sheet of A4 under the title "Assignment general and specific comments" was handed to the students at the commencement of the semester. This sheet contained a number of comments defining plagiarism and stating why it was unacceptable (please sees evidence attached). Students were advised to develop their own ideas and arguments and learn how to express themselves. They were informed about the seriousness of plagiarism and how to avoid it. The enclosed "Assignment general and specific comments" sheet was clearly explained to the students and at the commencement of each new semester, during the semester, and prior to the submission of the course work.
3.3 Students were also referred to the University's Modular Framework Assessment Regulations (Section D Appendix C) regarding academic impropriety and that their course work should conform to those regulations. Students were advised to show that they have learnt about and can use other people work. They were taught how to quote and reference to show where they got the material from. Students were clearly informed that, in their assignment, when discussing other people ideas, they should acknowledge where the ideas came from with supporting references.
3.4 Students were advised that they must avoid direct copying from published papers or textbooks as this practice may suggest that they are incapable of using ideas for themselves. Students were also informed not to rely heavily on copying out segments from printed literature as copying the literature obscure whether the students understand the topic of the course work. Students, when submitted their course work reports, were required to sign a declaration that all sources consulted have been appropriately acknowledged (evidence submitted as attached to some of the plagiarised course work reports already sent to the Committee).
4. Although plagiarism is a very serious academic impropriety as clearly stated in the University's Modular Framework Assessment Regulations (Section D Appendix C), the University management has not taken this issue seriously.
4.1 The University strategies to identify plagiarism were inadequate and the procedures available to combat plagiarism were ineffective. I repeatedly tried to have my concerns about excessive toleration of plagiarism considered by the University. However, I was constantly put off by the University Management. All my complaints were ignored despite a litany of requests for action and no penalties were sanctioned when plagiarism was suspected and detected.
4.2 I had numerous grounds of grievances in relation to plagiarism over the years against colleagues and Management at the University. Most notably in May and December 2003 I have attempted to have my grievances about excessive toleration of plagiarism dealt with and investigated under the University's grievance procedures. This never happened.
4.3 When I suspected and identified plagiarism, the University should have taken my concerns seriously and a thorough investigation should have been conducted promptly in line with the University's regulations. This never happened.
4.4 I was only allowed to down mark the plagiarised assignment by 10% (see attached evidence entitled "Disciplinary Case"). I was not allowed to sanction more severe penalty or to fail any plagiarised course work during the consultation and moderation processes. Following my suspension, two Managers at the School alleged that they have remarked the assignments and came to the conclusion that no plagiarism had taken place (evidence would be provided on request). The external examiner confirmed the Managers conclusion (evidence would be provided on request)! I viewed this as an unacceptable practice. I believe that the managers at the University in collaboration with the external examiner were trying to cover up plagiarism.
4.5 I raised my concern about plagiarism through the University's procedures but it was then converted into a disciplinary against me with allegations that I had not followed University procedures, which is not true (see attached evidence entitled "Disciplinary Case"). There has been not the merest hint of actually dealing with the issue of plagiarism and I was stopped from providing the evidence I had gathered (abundant compelling evidence is available on request). This demonstrates, I believe, disregard for professional standards to an extent that should be intolerable in a British University.
4.6 Instead of investigating and determining my concerns of May and December 2003 in respect of plagiarism, managers at the University chose to suspend me on 10 December 2003. I was suspended for an unimaginable long time while the most dilatory "investigation" imaginable was conducted. This is viewed as the worst kind of sharp practice. Then I was accused of gross professional misconduct. The University managers made up false allegations against me to justify "Gross Professional Misconduct". I was eventually dismissed in January 2007 following an investigation and grievance and disciplinary hearing in October 2006. In April 2007 I appealed to the University's Board of Governors against the dismissal, but my appeal was not upheld and the final dismissal decision was conveyed to me in May 2007. The investigation was flawed in design and substance. The grievance and disciplinary and the appeal hearings were discriminatory and I was unfairly dismissed.
5. Through the University College Union (UCU) Legal Services Department, three claims (one in 2005 and two in 2007) were lodged with the Employment Tribunal and 20 days have been allocated for hearing the case commencing 14 January 2008. These complaints were based, among other issues, on protected disclosures in relation to plagiarism and overseas students' bench fees and unfair dismissal.
5.1 The Employment Tribunal hearings to a full trial never took place as I was virtually forced to enter into a compromise agreement with confidentiality clauses attached. The compromise agreement was signed on my behalf by the UCU's Director of the Legal Department as I was in a hysterical state and heavily sedated with medications and utterly refused to sign the compromise agreement.
6. My health disintegrated further as can be established by reference to several medical reports including one by the University's own occupational health doctor.
6.1 My academic career is now completely ruined, my health is ruined and the normal social fabric of my family is in a state of turmoil. The damage to my reputation and to my name and career is immense.
7. Conclusion and Recommendation
I do believe that the unfortunate story of plagiarism at Liverpool John Moores University is in the public interest and it is therefore my responsibility to bring the above facts to the IUS Select Committee Attention. The corrupted practices by the University are a threat to the public interest and to the reputation of British Education standard nationally and internationally.
I believe that the allegations about plagiarism presented in this written evidence are very serious and warrants further considerations and investigation by IUSS Select Committee…
Submission from Professor MS El-Sayed
I would like to submit written evidence on "plagiarism" at Liverpool John Moores University (LJMU). I have been fighting for years to expose the truth about plagiarism at the University but to no avail. I have recently written to the Rt. Hon Mr John Denham MP, Secretary of State for DIUS and Professor Paul Ramsden, Chief Executive for HEA regarding this issue. I have also formally written to HEFCE (evidence enclosed:[346] electronic correspondence with Professor David Eastwood) and QAA (evidence enclosed letter from Mr Peter Williams to the Chairman of Select Committee on IUSS) asking for the issue to be thoroughly investigated.
It was made clear to HEFCE and QAA that I am unwilling to disclose the substantive, compelling and indisputable evidence of plagiarism at the University without protection against future litigation (please see Mr Peter Williams letter to the House of Common on 30 October 2008).[348] The position of these organisations is that they cannot investigate my revelations without disclosing my identity to the University, nor can they offer me protection against future litigation.
I understand the only available pathway to divulge the truth to the public about plagiarism at the University is through the "Parliament Protection Privilege". To this end, enclosed please find a very small sample of the plagiarised students' course work reports as evidence.
1. Background information
I am Professor of Applied Physiology and worked at the University till I was summarily dismissed on 3 January 2007. I have contributed significantly to the British Education over the last 30 years in the teaching and research domains (please see enclosed statements by colleagues). This encompassed academic and administrative commitments including the supervision of several Ph.D. and MSc students to successful completion. I have published more than 200 refereed articles, scientific correspondence items, and meeting abstracts. My capability as a teacher and researcher furnish the grounds for my personal written evidence to IUSS on plagiarism at the University…
3. Plagiarism: the case
As it was advised by [committee staff], I sent to the Committee a very few course work of the students' plagirised reports. I would be happy to send substantially more plagiarised reports if this is required at this stage. These reports clearly and unambiguously exhibit the following:
— The verbatim copying of another's work within reports without clear identification and acknowledgements. This is defined as plagiarism according to the University's definition.
— That some or all of the students appear to have copied review articles and text books carelessly. Unidentified and unacknowledged quotations from another work are the main feature of the students' course work reports. This is plagiarism according to the University's definition.
— That some or all the references at the back of the report are not referred to within the text. This is plagiarism according to the University's definition.
3.1 The majority of students are tempted to lift sections of words from published papers or from textbooks. This is a very serious problem in the University. The students were clearly informed at the beginning of each academic semester and prior to the submission of the course work that this lifting is known as plagiarism and it is a very serious academic offence (please sees evidence attached). Students were also informed when they were handed back their course work reports to reinforce the point.
3.2 The first lecture of each new semester was allocated for an overview of the module syllabuses and the subject of the course work assignment. An over head projector was used to advise the students how to write their assignments and avoid plagiarism in line with the University's Modular Framework Assessment Regulations. A single printed sheet of A4 under the title "Assignment general and specific comments" was handed to the students at the commencement of the semester. This sheet contained a number of comments defining plagiarism and stating why it was unacceptable (please sees evidence attached). Students were advised to develop their own ideas and arguments and learn how to express themselves. They were informed about the seriousness of plagiarism and how to avoid it. The enclosed "Assignment general and specific comments" sheet was clearly explained to the students and at the commencement of each new semester, during the semester, and prior to the submission of the course work.
3.3 Students were also referred to the University's Modular Framework Assessment Regulations (Section D Appendix C) regarding academic impropriety and that their course work should conform to those regulations. Students were advised to show that they have learnt about and can use other people work. They were taught how to quote and reference to show where they got the material from. Students were clearly informed that, in their assignment, when discussing other people ideas, they should acknowledge where the ideas came from with supporting references.
3.4 Students were advised that they must avoid direct copying from published papers or textbooks as this practice may suggest that they are incapable of using ideas for themselves. Students were also informed not to rely heavily on copying out segments from printed literature as copying the literature obscure whether the students understand the topic of the course work. Students, when submitted their course work reports, were required to sign a declaration that all sources consulted have been appropriately acknowledged (evidence submitted as attached to some of the plagiarised course work reports already sent to the Committee).
4. Although plagiarism is a very serious academic impropriety as clearly stated in the University's Modular Framework Assessment Regulations (Section D Appendix C), the University management has not taken this issue seriously.
4.1 The University strategies to identify plagiarism were inadequate and the procedures available to combat plagiarism were ineffective. I repeatedly tried to have my concerns about excessive toleration of plagiarism considered by the University. However, I was constantly put off by the University Management. All my complaints were ignored despite a litany of requests for action and no penalties were sanctioned when plagiarism was suspected and detected.
4.2 I had numerous grounds of grievances in relation to plagiarism over the years against colleagues and Management at the University. Most notably in May and December 2003 I have attempted to have my grievances about excessive toleration of plagiarism dealt with and investigated under the University's grievance procedures. This never happened.
4.3 When I suspected and identified plagiarism, the University should have taken my concerns seriously and a thorough investigation should have been conducted promptly in line with the University's regulations. This never happened.
4.4 I was only allowed to down mark the plagiarised assignment by 10% (see attached evidence entitled "Disciplinary Case"). I was not allowed to sanction more severe penalty or to fail any plagiarised course work during the consultation and moderation processes. Following my suspension, two Managers at the School alleged that they have remarked the assignments and came to the conclusion that no plagiarism had taken place (evidence would be provided on request). The external examiner confirmed the Managers conclusion (evidence would be provided on request)! I viewed this as an unacceptable practice. I believe that the managers at the University in collaboration with the external examiner were trying to cover up plagiarism.
4.5 I raised my concern about plagiarism through the University's procedures but it was then converted into a disciplinary against me with allegations that I had not followed University procedures, which is not true (see attached evidence entitled "Disciplinary Case"). There has been not the merest hint of actually dealing with the issue of plagiarism and I was stopped from providing the evidence I had gathered (abundant compelling evidence is available on request). This demonstrates, I believe, disregard for professional standards to an extent that should be intolerable in a British University.
4.6 Instead of investigating and determining my concerns of May and December 2003 in respect of plagiarism, managers at the University chose to suspend me on 10 December 2003. I was suspended for an unimaginable long time while the most dilatory "investigation" imaginable was conducted. This is viewed as the worst kind of sharp practice. Then I was accused of gross professional misconduct. The University managers made up false allegations against me to justify "Gross Professional Misconduct". I was eventually dismissed in January 2007 following an investigation and grievance and disciplinary hearing in October 2006. In April 2007 I appealed to the University's Board of Governors against the dismissal, but my appeal was not upheld and the final dismissal decision was conveyed to me in May 2007. The investigation was flawed in design and substance. The grievance and disciplinary and the appeal hearings were discriminatory and I was unfairly dismissed.
5. Through the University College Union (UCU) Legal Services Department, three claims (one in 2005 and two in 2007) were lodged with the Employment Tribunal and 20 days have been allocated for hearing the case commencing 14 January 2008. These complaints were based, among other issues, on protected disclosures in relation to plagiarism and overseas students' bench fees and unfair dismissal.
5.1 The Employment Tribunal hearings to a full trial never took place as I was virtually forced to enter into a compromise agreement with confidentiality clauses attached. The compromise agreement was signed on my behalf by the UCU's Director of the Legal Department as I was in a hysterical state and heavily sedated with medications and utterly refused to sign the compromise agreement.
6. My health disintegrated further as can be established by reference to several medical reports including one by the University's own occupational health doctor.
6.1 My academic career is now completely ruined, my health is ruined and the normal social fabric of my family is in a state of turmoil. The damage to my reputation and to my name and career is immense.
7. Conclusion and Recommendation
I do believe that the unfortunate story of plagiarism at Liverpool John Moores University is in the public interest and it is therefore my responsibility to bring the above facts to the IUS Select Committee Attention. The corrupted practices by the University are a threat to the public interest and to the reputation of British Education standard nationally and internationally.
I believe that the allegations about plagiarism presented in this written evidence are very serious and warrants further considerations and investigation by IUSS Select Committee…
Submission from Professor MS El-Sayed
Tribunal finds in favour of Gloucestershire whistleblower
The University of Gloucestershire has lost a tribunal case brought by a manager who claimed she was sidelined after blowing the whistle on the state of the institution’s finances.
Jan Merrigan, business development manager at Gloucestershire’s Faculty of Education, Humanities and Sciences, said she had suffered professionally after drawing attention to financial problems, particularly at the faculty.
She claimed at an employment tribunal in Bristol this week that public money was being spent inappropriately on overseas travel for academic staff and part-time payments for workers already in full-time contracts. She added that Gloucestershire was losing money on courses run in partnership with London-based international colleges.
In 2008-09, the university’s overall deficit was £6.3 million, and the early indications are that it suffered another large deficit in 2009-10.
The university disputed any evidence of unlawful practice during the tribunal hearing, which also heard claims that Paul Bowler, Gloucestershire’s former deputy vice-chancellor, had “plotted a coup” against Patricia Broadfoot, its former vice-chancellor.
Mr Bowler, who left the post in December after a period on suspension, denied the allegation, although he told the tribunal that when the vice-chancellor had asked him whether he thought she should resign, he told her she should.
Professor Broadfoot retired in August.
The tribunal panel upheld the claim lodged by Ms Merrigan, who still works at the university, and ordered Gloucestershire to pay £6,000 in compensation.
Ms Merrigan said: “I am delighted I have won, but most importantly, that my concerns were taken seriously. I never wanted to take my case to an external tribunal, but the internal procedures were flawed and despite my best efforts, the university did not want to hear what I had to say or address my serious concerns over financial flaws.”
Gloucestershire was unavailable for comment.
From: http://www.timeshighereducation.co.uk
UNISON Press Release
Jan Merrigan, business development manager at Gloucestershire’s Faculty of Education, Humanities and Sciences, said she had suffered professionally after drawing attention to financial problems, particularly at the faculty.
She claimed at an employment tribunal in Bristol this week that public money was being spent inappropriately on overseas travel for academic staff and part-time payments for workers already in full-time contracts. She added that Gloucestershire was losing money on courses run in partnership with London-based international colleges.
In 2008-09, the university’s overall deficit was £6.3 million, and the early indications are that it suffered another large deficit in 2009-10.
The university disputed any evidence of unlawful practice during the tribunal hearing, which also heard claims that Paul Bowler, Gloucestershire’s former deputy vice-chancellor, had “plotted a coup” against Patricia Broadfoot, its former vice-chancellor.
Mr Bowler, who left the post in December after a period on suspension, denied the allegation, although he told the tribunal that when the vice-chancellor had asked him whether he thought she should resign, he told her she should.
Professor Broadfoot retired in August.
The tribunal panel upheld the claim lodged by Ms Merrigan, who still works at the university, and ordered Gloucestershire to pay £6,000 in compensation.
Ms Merrigan said: “I am delighted I have won, but most importantly, that my concerns were taken seriously. I never wanted to take my case to an external tribunal, but the internal procedures were flawed and despite my best efforts, the university did not want to hear what I had to say or address my serious concerns over financial flaws.”
Gloucestershire was unavailable for comment.
From: http://www.timeshighereducation.co.uk
UNISON Press Release
September 23, 2010
Faculty Experiences with Bullying in Higher Education: Causes, Consequences, and Management
...Surprisingly, university-based researchers have paid relatively little attention to bullying in their own backyards. This is an interesting oversight for a number of reasons. First, it stands in contrast to reliable evidence of other forms of hostile and demeaning behaviors on campus such as student and faculty incivility in the classroom (e.g., Braxton & Bayer, 2004). Second, the quality of interpersonal relations, such as collegiality, is an important factor in retention of faculty (Norman, Ambrose, & Huston, 2006). Third, the extensive literature on conflict and misconduct in higher education (Cameron, Meyers, & Olswang, 2005; Euben & Lee, 2006; Holton, 1998) highlights the structural and interpersonal opportunities for disagreement and potentially for hostility in such settings. Finally, the academic environment has a number of organizational and work features that increase the likelihood of hostile interpersonal behaviors (Neuman & Baron, 2003; Twale & De Luca, 2008).
While academics have paid little systematic empirical research attention to bullying in academic settings, this has not been the case in several popular online outlets and more traditional trade publications. For example, http://bulliedacademics.blogspot.com and www.mobbingportal. com/index.html represent some online destinations. In terms of a respected “industry” publication, the Chronicle of Higher Education has published numerous articles recently on the hostility and mistreatment that occurs on campuses (e.g., Fogg, 2008; Gravois, 2006). This suggests that academic settings are worthy and in need of concerted attention by researchers in workplace aggression and bullying.
...First, the rates of bullying seem relatively high when compared to those noted in the general population, which range from 2% to 5% in Scandinavian countries, 10% to 20% in the UK, and 10% to 14% in the United States (Keashly & Jagatic, in press; Rayner & Cooper, 2006).
...in our recent study conducted with university employees (Keashly & Neuman, 2008), colleagues were more likely to be identified as bullies by faculty (63.4%), while superiors were more likely to be identified as bullies by frontline staff (52.9%). Contrary to the current emphasis on student incivility, faculty concern about workplace harassment was more likely to be associated with colleagues (especially senior colleagues) and superiors much more frequently than with students. These findings support the importance of focusing on faculty behaviors in understanding bullying in academic settings.
Another observation is that the experiences reported involved two or more actors, that is, mobbing. Westhues (2004), in discussing the mobbing of professors by their colleagues and administrators, has argued that the experience of being mobbed is very different from the experience (however upsetting) of being harassed by a single actor. In our 2008 sample, we found that rates of mobbing differed as a function of the occupational group being studied. Faculty members were almost twice as likely as staff to report being the victims of mobbing by three or more actors (14.5% vs. 8%, respectively). Frontline (nonacademic) staff members, on the other hand, were 1.5 times more likely to be bullied by a single perpetrator. These occupational group differences, and the possibility of some differences in antecedents, consequences, and dynamics, support our focus on faculty experiences for this article.
When bullying/mobbing occurs, it tends to be long-standing. McKay et al. (2008) found that 21% of their sample reported bullying that had persisted for more than five years in duration. In our 2008 study, 32% of the overall sample (faculty, staff, administrators, etc.) reported bullying lasting for more than three years. This percentage increased to 49% when we focused on faculty. It may be that academia is a particularly vulnerable setting for such persistent aggression as a result of tenure, which has faculty and some staff in very long-term relationships with one another... Further, while ensuring a “job for life,” tenure may also restrict mobility so that once a situation goes bad, there are few options for leaving.
...Of all the types of bullying discussed in the literature (e.g., Einarsen & Mikkelsen, 2003), the behaviors most frequently cited in academia involve threats to professional status and isolating and obstructional behavior (i.e., thwarting the target’s ability to obtain important objectives)...
Proposition 1: When faculty bullying does occur, aggression will be indirect (as opposed to direct) in form, given the norms of academic discourse and collegiality...
Proposition 2: Tenured faculty exposed to bullying will be more likely than untenured faculty to “retire on the job,” or lower the quality of their courses, or less likely to engage in “discretionary” service-related behavior...
In sum, the studies reviewed here suggest that workplace aggression, bullying, and mobbing are part of the academic landscape, and their impact not only can be damaging to the targets and bystanders, but also may adversely affect the learning environment and the institution itself...
Proposition 3: In general, perceived norm violations will result in higher levels of direct aggression and bullying on the part of senior (as opposed to junior) tenured faculty members.
Proposition 4: Senior (tenured) faculty members will direct their aggression and bullying against untenured faculty members who are lower in rank, students, or staff.
Proposition 5: Senior faculty members will be more likely to engage in indirect forms of aggression against colleagues of equal rank, department chairs, and other senior administrators...
Proposition 6: The experience of frustration and stress among junior (untenured) faculty will result in higher levels of indirect and passive aggression against the perceived source(s) of that frustration and stress...
Proposition 7: Increased levels of cost-cutting measures will be associated with increased levels of negative affect, unpleasant physiological arousal, and, ultimately, workplace aggression and bullying by faculty...
This analysis suggests that faculty may have little motivation (or perceive themselves as not having the “legitimate” authority) to handle issues with “difficult” colleagues—allowing situations to escalate, resulting in a toxic climate and an increased likelihood of aggression and bullying. Recent research suggests that faculty find such circumstances difficult and often intolerable. For example, Ambrose, Huston, and Norman (2005) found that lack of collegiality was a key influence in the dissatisfaction of current and former faculty, resulting in their decisions to leave their institutions...
We believe that we have demonstrated that aggression and bullying is part of faculty experiences, and the potential consequences of these behaviors... Over the past 10–15 years, researchers have learned quite a bit about workplace aggression and bullying in a variety of organizational settings, but very limited attention has been focused on bullying in the academy. We have suggested there are contextual factors that seem unique to institutions of higher education that have been strongly linked to the onset of aggression both theoretically and empirically. Consequently, we believe that there is sufficient justification for pursuing more systematic research on bullying and aggression to better understand the nature, causes, consequences, and management of such damaging behaviors within institutions of higher education...
Keashly, L. & Neuman, J.H. (2010). Faculty Experiences with Bullying in Higher Education: Causes, Consequences, and Management. Administrative Theory & Praxis, Vol. 32, No. 1, pp. 48–70.
While academics have paid little systematic empirical research attention to bullying in academic settings, this has not been the case in several popular online outlets and more traditional trade publications. For example, http://bulliedacademics.blogspot.com and www.mobbingportal. com/index.html represent some online destinations. In terms of a respected “industry” publication, the Chronicle of Higher Education has published numerous articles recently on the hostility and mistreatment that occurs on campuses (e.g., Fogg, 2008; Gravois, 2006). This suggests that academic settings are worthy and in need of concerted attention by researchers in workplace aggression and bullying.
...First, the rates of bullying seem relatively high when compared to those noted in the general population, which range from 2% to 5% in Scandinavian countries, 10% to 20% in the UK, and 10% to 14% in the United States (Keashly & Jagatic, in press; Rayner & Cooper, 2006).
...in our recent study conducted with university employees (Keashly & Neuman, 2008), colleagues were more likely to be identified as bullies by faculty (63.4%), while superiors were more likely to be identified as bullies by frontline staff (52.9%). Contrary to the current emphasis on student incivility, faculty concern about workplace harassment was more likely to be associated with colleagues (especially senior colleagues) and superiors much more frequently than with students. These findings support the importance of focusing on faculty behaviors in understanding bullying in academic settings.
Another observation is that the experiences reported involved two or more actors, that is, mobbing. Westhues (2004), in discussing the mobbing of professors by their colleagues and administrators, has argued that the experience of being mobbed is very different from the experience (however upsetting) of being harassed by a single actor. In our 2008 sample, we found that rates of mobbing differed as a function of the occupational group being studied. Faculty members were almost twice as likely as staff to report being the victims of mobbing by three or more actors (14.5% vs. 8%, respectively). Frontline (nonacademic) staff members, on the other hand, were 1.5 times more likely to be bullied by a single perpetrator. These occupational group differences, and the possibility of some differences in antecedents, consequences, and dynamics, support our focus on faculty experiences for this article.
When bullying/mobbing occurs, it tends to be long-standing. McKay et al. (2008) found that 21% of their sample reported bullying that had persisted for more than five years in duration. In our 2008 study, 32% of the overall sample (faculty, staff, administrators, etc.) reported bullying lasting for more than three years. This percentage increased to 49% when we focused on faculty. It may be that academia is a particularly vulnerable setting for such persistent aggression as a result of tenure, which has faculty and some staff in very long-term relationships with one another... Further, while ensuring a “job for life,” tenure may also restrict mobility so that once a situation goes bad, there are few options for leaving.
...Of all the types of bullying discussed in the literature (e.g., Einarsen & Mikkelsen, 2003), the behaviors most frequently cited in academia involve threats to professional status and isolating and obstructional behavior (i.e., thwarting the target’s ability to obtain important objectives)...
Proposition 1: When faculty bullying does occur, aggression will be indirect (as opposed to direct) in form, given the norms of academic discourse and collegiality...
Proposition 2: Tenured faculty exposed to bullying will be more likely than untenured faculty to “retire on the job,” or lower the quality of their courses, or less likely to engage in “discretionary” service-related behavior...
In sum, the studies reviewed here suggest that workplace aggression, bullying, and mobbing are part of the academic landscape, and their impact not only can be damaging to the targets and bystanders, but also may adversely affect the learning environment and the institution itself...
Proposition 3: In general, perceived norm violations will result in higher levels of direct aggression and bullying on the part of senior (as opposed to junior) tenured faculty members.
Proposition 4: Senior (tenured) faculty members will direct their aggression and bullying against untenured faculty members who are lower in rank, students, or staff.
Proposition 5: Senior faculty members will be more likely to engage in indirect forms of aggression against colleagues of equal rank, department chairs, and other senior administrators...
Proposition 6: The experience of frustration and stress among junior (untenured) faculty will result in higher levels of indirect and passive aggression against the perceived source(s) of that frustration and stress...
Proposition 7: Increased levels of cost-cutting measures will be associated with increased levels of negative affect, unpleasant physiological arousal, and, ultimately, workplace aggression and bullying by faculty...
This analysis suggests that faculty may have little motivation (or perceive themselves as not having the “legitimate” authority) to handle issues with “difficult” colleagues—allowing situations to escalate, resulting in a toxic climate and an increased likelihood of aggression and bullying. Recent research suggests that faculty find such circumstances difficult and often intolerable. For example, Ambrose, Huston, and Norman (2005) found that lack of collegiality was a key influence in the dissatisfaction of current and former faculty, resulting in their decisions to leave their institutions...
We believe that we have demonstrated that aggression and bullying is part of faculty experiences, and the potential consequences of these behaviors... Over the past 10–15 years, researchers have learned quite a bit about workplace aggression and bullying in a variety of organizational settings, but very limited attention has been focused on bullying in the academy. We have suggested there are contextual factors that seem unique to institutions of higher education that have been strongly linked to the onset of aggression both theoretically and empirically. Consequently, we believe that there is sufficient justification for pursuing more systematic research on bullying and aggression to better understand the nature, causes, consequences, and management of such damaging behaviors within institutions of higher education...
Keashly, L. & Neuman, J.H. (2010). Faculty Experiences with Bullying in Higher Education: Causes, Consequences, and Management. Administrative Theory & Praxis, Vol. 32, No. 1, pp. 48–70.
September 13, 2010
Bullying at work: the impact of shame among university and college lecturers
ABSTRACT
This paper explores the concept of shame within the context of workplace bullying. Despite a decade or more of international research into bullying at work, there is little or no evidence for explicit exploration of shame amongst those who have experienced bullying. Based on content analysis from the narratives of 15 college and university lecturers who were self-selecting victims of bullying we find clear evidence for feelings of shame which appear to last long after the bullying episodes have ended...
The escalation of workplace bullying
The growth of workplace bullying both in terms of research, and as an organisational phenomena in the UK, has been spectacular since 1993. Although known by a number of different names including ‘mobbing’ (Leymann, 1996; Zapf et al ., 1996), harassment (Bjorqvist et al., 1994), bullying (Einarsen & Skogstad, 1996; Lewis, 1999), workplace harassment (Brodsky, 1976) and emotional abuse (Keashly, 1998) amongst others, the central core of these differing concepts are ‘systematic mistreatment’ of an individual which, if unabated, results in severe problems for the victim (Einarsen et al ., 2003). The reported growth of bullying inside organisations appears widespread, regardless of geography. Studies undertaken in the UK (for example, Hoel & Cooper, 2000; UNISON, 1997), Scandinavia and Europe (for example, Einarsen & Skogstad, 1996; Vartia, 1996) and Australia (for example, McCarthy et al ., 1996; Richards & Freeman, 2002) have all shown increasing numbers of employees being exposed to bullying behaviours. Part of the reason for this increase in reports of bullying might be the product of amplified coverage by numerous media (Lewis, 2002) and to the growth in litigation and subsequent attention to policy and procedures by organisations and trade unions (Lewis & Rayner, 2003). These different narratives coupled with talk amongst victims, colleagues and ‘canteen lawyers’ provide fertile ground for multiple socially constructed realities of workplace bullying as a phenomenon rapidly on the increase...
Supporting the bullied victim
According to Leymann and Gustafsson (1996) and Matthiesen et al. (2003), bullied victims suffer from a lack of social support in work, which is central to coping with the experience of bullying and in mitigating health and stress symptoms. Hubert (2003) explains that from her experience of dealing with bullied victims, people get pushed from person to person or even institution to institution. Could this process of ‘push’ result in further feelings of shame? Hubert (2003) suggests that the initial desire to offer help to people who have been bullied operates merely as a referral service rather than any real practicable source of assistance. Even when referral to organisational departments who are supposed to assist bullied victims actually takes place, research suggests outcomes can often be unsatisfactory. Both Adams (1992) and Rayner (1998) report how it is often the junior ‘bullied’ individual who is relocated and not the ‘senior’ bully. This sense of injustice might well result in thoughts of shame as one is moved to new surroundings, new colleagues or even new work tasks. Here it is the victim who may suffer feelings of shame for not being able to deal with the original situation...
According to Hubert (2003), inappropriate advice on bullying can often result in escalation of the conflict. Witnesses or bystanders can be drawn into the conflict to such an extent that a ‘conflict of fear’ establishes itself (see Rayner, 1999, for example). Within this enculturation of fear, people become too scared to report bullying or believe that management know about it but will not take appropriate action to deal with it (Rayner, 1999). Liefooghe (2001) showed how employees at a UK bank were reluctant to speak out against bullying, despite assurances of nonreprisal for doing so. Instead, Liefooghe (2001) found more subtle intimidation and discreet forms of bullying occurring as a result...
Given the wider evidence of links between shame and depression, what evidence exists for similar associations in the bullying literature? Although there is limited discussion in the workplace bullying literature about shame, there are clear signals that this construct exists for bullied victims. Regardless of the source of the bullying behaviours, the shame impact, if prolonged and selectively targeted, is the same. Recipients are worn down, frustrated or intimidated, and severe cases can suffer with Post-Traumatic Stress Disorder (Einarsen & Mikkelsen, 2003)...
Whilst some bullied victims found it difficult to concede they were victims, they also sought comfort in sharing their experiences with colleagues rather than with legitimised authorities. This contradicts the notion of shame as an isolatory experience. The fact that some victims of bullying seek colleague support during or after a bullying episode may indicate there is a collective need to administer retributive justice that they are unlikely to find within the corridors of personnel or their trades union. Their feelings of humiliation as to what was happening to them can only truly be understood by sharing their experiences with those who have also been bullied, or simply with those who know and understand the context. Neither personnel nor their union representatives seem to be able to undertake this role. This is partly because the bullied victims are experiencing shame at having to expose themselves to authority and also because they have feelings of humiliation for failing to deal with the issues themselves...
In trying to better understand workplace bullying it might serve researchers and those charged with dealing with the aftermath of an event to consider the importance of the shame construct, the ramifications of which are destructive, debilitating and long lasting.
Lewis, D. (2004). Bullying at work: the impact of shame among university and college lecturers, British Journal of Guidance & Counselling, Vol. 32, No. 3, pp. 281-299.
This paper explores the concept of shame within the context of workplace bullying. Despite a decade or more of international research into bullying at work, there is little or no evidence for explicit exploration of shame amongst those who have experienced bullying. Based on content analysis from the narratives of 15 college and university lecturers who were self-selecting victims of bullying we find clear evidence for feelings of shame which appear to last long after the bullying episodes have ended...
The escalation of workplace bullying
The growth of workplace bullying both in terms of research, and as an organisational phenomena in the UK, has been spectacular since 1993. Although known by a number of different names including ‘mobbing’ (Leymann, 1996; Zapf et al ., 1996), harassment (Bjorqvist et al., 1994), bullying (Einarsen & Skogstad, 1996; Lewis, 1999), workplace harassment (Brodsky, 1976) and emotional abuse (Keashly, 1998) amongst others, the central core of these differing concepts are ‘systematic mistreatment’ of an individual which, if unabated, results in severe problems for the victim (Einarsen et al ., 2003). The reported growth of bullying inside organisations appears widespread, regardless of geography. Studies undertaken in the UK (for example, Hoel & Cooper, 2000; UNISON, 1997), Scandinavia and Europe (for example, Einarsen & Skogstad, 1996; Vartia, 1996) and Australia (for example, McCarthy et al ., 1996; Richards & Freeman, 2002) have all shown increasing numbers of employees being exposed to bullying behaviours. Part of the reason for this increase in reports of bullying might be the product of amplified coverage by numerous media (Lewis, 2002) and to the growth in litigation and subsequent attention to policy and procedures by organisations and trade unions (Lewis & Rayner, 2003). These different narratives coupled with talk amongst victims, colleagues and ‘canteen lawyers’ provide fertile ground for multiple socially constructed realities of workplace bullying as a phenomenon rapidly on the increase...
Supporting the bullied victim
According to Leymann and Gustafsson (1996) and Matthiesen et al. (2003), bullied victims suffer from a lack of social support in work, which is central to coping with the experience of bullying and in mitigating health and stress symptoms. Hubert (2003) explains that from her experience of dealing with bullied victims, people get pushed from person to person or even institution to institution. Could this process of ‘push’ result in further feelings of shame? Hubert (2003) suggests that the initial desire to offer help to people who have been bullied operates merely as a referral service rather than any real practicable source of assistance. Even when referral to organisational departments who are supposed to assist bullied victims actually takes place, research suggests outcomes can often be unsatisfactory. Both Adams (1992) and Rayner (1998) report how it is often the junior ‘bullied’ individual who is relocated and not the ‘senior’ bully. This sense of injustice might well result in thoughts of shame as one is moved to new surroundings, new colleagues or even new work tasks. Here it is the victim who may suffer feelings of shame for not being able to deal with the original situation...
According to Hubert (2003), inappropriate advice on bullying can often result in escalation of the conflict. Witnesses or bystanders can be drawn into the conflict to such an extent that a ‘conflict of fear’ establishes itself (see Rayner, 1999, for example). Within this enculturation of fear, people become too scared to report bullying or believe that management know about it but will not take appropriate action to deal with it (Rayner, 1999). Liefooghe (2001) showed how employees at a UK bank were reluctant to speak out against bullying, despite assurances of nonreprisal for doing so. Instead, Liefooghe (2001) found more subtle intimidation and discreet forms of bullying occurring as a result...
Given the wider evidence of links between shame and depression, what evidence exists for similar associations in the bullying literature? Although there is limited discussion in the workplace bullying literature about shame, there are clear signals that this construct exists for bullied victims. Regardless of the source of the bullying behaviours, the shame impact, if prolonged and selectively targeted, is the same. Recipients are worn down, frustrated or intimidated, and severe cases can suffer with Post-Traumatic Stress Disorder (Einarsen & Mikkelsen, 2003)...
Whilst some bullied victims found it difficult to concede they were victims, they also sought comfort in sharing their experiences with colleagues rather than with legitimised authorities. This contradicts the notion of shame as an isolatory experience. The fact that some victims of bullying seek colleague support during or after a bullying episode may indicate there is a collective need to administer retributive justice that they are unlikely to find within the corridors of personnel or their trades union. Their feelings of humiliation as to what was happening to them can only truly be understood by sharing their experiences with those who have also been bullied, or simply with those who know and understand the context. Neither personnel nor their union representatives seem to be able to undertake this role. This is partly because the bullied victims are experiencing shame at having to expose themselves to authority and also because they have feelings of humiliation for failing to deal with the issues themselves...
In trying to better understand workplace bullying it might serve researchers and those charged with dealing with the aftermath of an event to consider the importance of the shame construct, the ramifications of which are destructive, debilitating and long lasting.
Lewis, D. (2004). Bullying at work: the impact of shame among university and college lecturers, British Journal of Guidance & Counselling, Vol. 32, No. 3, pp. 281-299.
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