Some readings...

Len Sperry, WORKPLACE MOBBING AND BULLYING: A CONSULTING PSYCHOLOGY PERSPECTIVE AND OVERVIEW. Consulting Psychology Journal: Practice and Research, 2009 American Psychological Association, Vol. 61, No. 3, 165–168

Abstract

Mobbing and bullying are forms of abusiveness that are of increasing concerns in the workplace. This special issue overviews various issues and interventions relevant for the practice of consulting psychology. The articles describe theoretical issues including prevalence, definitional clarity, and the influence of individual, work group, and organizational dynamics; they also describe various organizational interventions, including alternative dispute resolution, antimobbing training, and antibullying policy development. These articles and commentaries are intended to inform, provide strategies, and foster discussion of how consulting psychologists can best serve clients and client organizations that are experiencing mobbing and bullying.

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Patricia A. Ferris, THE ROLE OF THE CONSULTING PSYCHOLOGIST IN THE PREVENTION, DETECTION, AND CORRECTION OF BULLYING AND MOBBING IN THE WORKPLACE. Consulting Psychology Journal: Practice and Research, 2009 American Psychological Association 2009, Vol. 61, No. 3, 165–168

Abstract

It is clear that psychological aggression is both common in workplaces and harmful to individuals and organizations. An emerging line of research examines organizational responses to allegations of bullying and mobbing. As a result, some researchers now identify processes for detecting, correcting, and preventing bullying and mobbing. Strategies to improve the quality of working life such as surveillance, policy development, training, coaching, and the development of selection, performance management, and reward systems that set standards for collaborative and supportive behavior at work are all necessary to move organizations toward eliminating tolerance of bullying and mobbing. Consulting psychologists have the expertise to provide such interventions because of their in-depth understanding of personality, testing, and assessment, and the application of these concepts to selection, coaching, and performance management. The consulting psychologist brings an attention to human factors that humanize the workplace. The author reviews research on bullying and mobbing, adds practitioner insights based on 13 years of practice in this area, and discusses interventions applied in practice settings.

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Maureen Duffy, PREVENTING WORKPLACE MOBBING AND BULLYING WITH EFFECTIVE ORGANIZATIONAL CONSULTATION, POLICIES, AND LEGISLATION. Consulting Psychology Journal: Practice and Research, 2009 American Psychological Association 2009, Vol. 61, No. 3, 242–262

Abstract

Workplace mobbing or workplace bullying has only recently entered the lexicon of the American workplace. Although its impact is devastating to the health and well-being of individuals, organizations also experience its effects in terms of loss of productivity, absenteeism, turnover, legal costs, and negative publicity. Legislation and policy development are 2 key initiatives that, used wisely, can help prevent such mobbing and bullying. Although the United States currently
has no legislation addressing workplace abuse, it is anticipated that bullying and mobbing will be the next legislative front for the protection of workers and the improvement of workplace culture. Today, many organizations are working with consultants to develop policies to prevent bulling/mobbing and to foster high-care work environments. A template for developing effective antimobbing/ antibullying organizational policies is provided.