The professional services department I've worked in at the University of
Northampton has a habit of bringing in people on contracts, getting them
to do huge amounts of work, bullying them and then sacking them when
they finish projects. People get thrown to the dogs as soon as they
finish big jobs, then the incompetent managers pick apart the work of
that person and use them as scapegoats for their own incompetence. It
happens every few months! You would think after a while people would
catch on but the bullying culture of the department means that
colleagues do nothing to support each other. Everyone is out for
themselves. I've spent months medicated in order to cope. The managers
are just ridiculous, they can't make decisions for themselves and
change the rules and the goals constantly. They don't have experience
in higher education either, so they don't even know some of the basics
of working in HE.
HR is useless, they are only there to support the same bullying managers
time and on.
Anonymous
The bullying of academics follows a pattern of horrendous, Orwellian elimination rituals, often hidden from the public. Despite the anti-bullying policies (often token), bullying is rife across campuses, and the victims (targets) often pay a heavy price. "Nothing strengthens authority as much as silence." Leonardo da Vinci - "All that is necessary for evil to succeed is that good men [or good women] do nothing." -- Edmund Burke
October 14, 2013
October 07, 2013
Public Money is Not for Silencing Critics
University of Ottawa must end its financing of a private defamation lawsuit
(Ottawa, August 2013) — The Ontario Civil Liberties Association (OCLA) is demanding that the University of Ottawa stop financing a private defamation lawsuit against its long-time and outspoken critic Denis Rancourt.
The lawsuit is about a blog article on “U of O Watch” in which Rancourt concluded (correctly, it turned out) that the president had asked a black professor to criticize a student report that accused the university of racial discrimination.
Rancourt has published his “U of O Watch” blog since 2007, and is a former professor of the university. The private action was initiated in 2011, and has been widely reported in the media. The Ontario Superior Court recently scheduled the matter for a three-week trial starting May 12, 2014. A pre-trial hearing will be held on December 19, 2013.
The University of Ottawa is using public funds to finance the lawsuit. University president Allan Rock admitted under cross-examination that he approved the financing without a spending limit (with “no cap”) from the university’s operating budget.
Based on court submissions for legal costs, OCLA estimates that the university has spent over $1 million to date pursuing Rancourt, who was fired by the university in 2009, and who is self-represented in the civil action.
OCLA believes that the university’s funding is wrong because:
1. It violates Rancourt’s right of freedom of expression and the public’s right to hear all points of view; and
2. It is antithetical to academic freedom, which the university is bound to protect.
It is against the law in Canada for the government to sue an individual for defamation because that would violate the individual’s Charter right to free expression, yet here the government is financing such a lawsuit about a matter of public interest — racial discrimination at a major public institution.
From: http://ocla.ca/our-work/public-campaigns/public-money-is-not-for-silencing-critics/
(Ottawa, August 2013) — The Ontario Civil Liberties Association (OCLA) is demanding that the University of Ottawa stop financing a private defamation lawsuit against its long-time and outspoken critic Denis Rancourt.
The lawsuit is about a blog article on “U of O Watch” in which Rancourt concluded (correctly, it turned out) that the president had asked a black professor to criticize a student report that accused the university of racial discrimination.
Rancourt has published his “U of O Watch” blog since 2007, and is a former professor of the university. The private action was initiated in 2011, and has been widely reported in the media. The Ontario Superior Court recently scheduled the matter for a three-week trial starting May 12, 2014. A pre-trial hearing will be held on December 19, 2013.
The University of Ottawa is using public funds to finance the lawsuit. University president Allan Rock admitted under cross-examination that he approved the financing without a spending limit (with “no cap”) from the university’s operating budget.
Based on court submissions for legal costs, OCLA estimates that the university has spent over $1 million to date pursuing Rancourt, who was fired by the university in 2009, and who is self-represented in the civil action.
OCLA believes that the university’s funding is wrong because:
1. It violates Rancourt’s right of freedom of expression and the public’s right to hear all points of view; and
2. It is antithetical to academic freedom, which the university is bound to protect.
It is against the law in Canada for the government to sue an individual for defamation because that would violate the individual’s Charter right to free expression, yet here the government is financing such a lawsuit about a matter of public interest — racial discrimination at a major public institution.
From: http://ocla.ca/our-work/public-campaigns/public-money-is-not-for-silencing-critics/
October 04, 2013
Mobbing in two American universities
Prof.
Jeff Johnson, from Northborough, Massachusetts done in court after
allegations of harassment and identity theft quashed, from Boston,
Massachusetts State, USA, intl., by Charles Dusman, Freelance
Editorialist and News Writer, United Kingdom, Octwoodward@gmail.com, in consortium with Istanbul Bilgi University in Turkey.
On
Friday, September 20, 2013, former Western Connecticut State University
administrator Linda Vaden-Goad, currently Vice President of Academic
Affairs at Framingham State University, was ordered to attend a
settlement hearing in Bridgeport, Connecticut in regard to civilly
libelous behavior she wrongfully exercised toward former Western
Connecticut State University professor Rosalie Appel.
As
first reported by United Kingdom press last spring, charges were
suddenly quashed in pretrial conferences against Framingham State
University Prof. Jeff Johnson, where he worked as an Assistant Professor
for several years until he decided to part ways in 2011. According to
court records, almost every administrative decision preceding Johnson's
departure involved Vaden-Goad. Court documents confirmed the
unprecedented fact that Vaden-Goad oversaw Johnson's employment hearing,
under a provision of the collective bargaining agreement that does not
exclude parties directly involved.
Appel and
Johnson's cases are part of a foray on academic mobbing worldwide,
including cases in North America, South America, Australia and here in
Europe. All examples meet one criterion: an administrator who is a
driving force in two different case studies.
THE LEGAL ELEMENT
Rosalie
Appel started experiencing retaliatory behavior from Vaden-Goad after
she (Appel) came to the aid of a colleague in another WCSU case.
Vaden-Goad was very much a key defendant in Appel's own civil lawsuit.
According to court records, "The 'controlling question' was 'whether
defendant(s) [Vaden-Goad] can show indisputably that they would have
taken the same adverse actions, namely implementation and enforcement of
the [remediation plan] and the resulting discipline against Appel, even
in the absence of her protected speech'" The court ruled in favor of
Appel.
On 27 Mar 2013,
Vaden-Goad et al., appealed this decision to the Second Circuit Court
of Appeals, who upheld that, "...a question of fact existed as to
whether [Vaden Goad's] treatment of Appel after Appel filed her 2006
lawsuit...was motivated by legitimate reasons or impermissible
retaliation [and] therefore affirm the district court's denial of
qualified immunity on Appel's First Amendment claim."
The 27 Mar 2013
court records also affirmed Appel's second claim, "that defendants
violated her right to privacy by requesting that she show them her
medical records in connection with a psychiatric examination she was
required to undergo to continue teaching."
The
court added that, "invading or intending to invade the privacy of an
employee's medical or mental health records will violate the employee's
Fourteenth Amendment right to substantive due process if the employer's
intent is to "injure or to spite" the plaintiff."
According
to the LCCS, "These two rulings are direct vindication for injurious,
calculating and retaliatory behavior that Vaden-Goad et al. wantonly
and maliciously demonstrated toward Appel."
It
is also a victory of principle and profession for Johnson, whose
resignation is not without an extraordinarily similar pattern of
escalating behavior perverted by Vaden-Goad upon Appel. The LCCS
confirmed that comparing court documents show an almost "xeroxed" match
in the methodology of both academic mobbing campaigns, both pursued by
Vaden-Goad.
THE AMERICAN PRETRIAL
Although
some laws and procedure vary state to state, pretrial proceedings
involve a 9-12 month process, during which the plaintiff's attorney and
defense counsel pursue a disposition agreeable to the plaintiff(s),
defendant(s) and counselors. The counselors then present the
disposition to the judge. Fruition of a disposition generally requires
9-12 months, particularly those involving misdemeanor allegations.
The pretrial procedure in the United States justice
system generally follows the following steps: arraignment, discovery,
compliance/election, continuances and status appearances. A trial will
follow if the ADA and defense attorney cannot reason an agreeable
disposition.
This case, filed
in July of 2011, lasted twenty-two months in pretrial court
proceedings. Significant delays are most often caused by unsuccessful
efforts for a public prosecutor (an assistant district attorney) and
public or private defense attorney to agree on a pretrial disposition.
Awaiting evidence analysis is another common cause for delay.
It is seldom
that prosecutors enter their intent to no longer pursue charges after so
much time has passed since the filing date. Longer time periods are
indicative of the state strengthening their case against the defendant.
Among
Common reasons a
prosecutor/plaintiff may not prosecute include the nature of the
offense, lack of or no valid and reliable evidence, the defendant’s
(lack of) criminal history and (lack of) prior appearances in court. The
defendant’s residence, employment status, and ties to the community are
also contributing variables.
These steps
would normally call for a 9-12 month period following the date that the
charges were pressed in court. A trial would not add any more than a
month.
Even
more peculiar is the consent and participation of the affiant in press
coverage of an ongoing investigation for which they identify themselves
as the alleged victim, as was written in a November 2011 university
article.
ACADEMIC MOBBING
This article marks the
ten-year anniversary of Susan Dunn's breakthrough report on
multi-international academic mobbing reports among the nations of three
continents: Australia, Europe and North America. Dunn is a prolific
writer for Webpronews.com and marketing coach, consultant and website
reviewer of Webstrategies.cc.
Following the
tradition of Dunn's work, the current research mainstreams an
international foray of academic mobbing examples. Among approximately
eight hundred academic mobbing examples since 2003, sixty cases
significantly surpassed the profundity of exploitation, extensiveness
and injurious effect solicited upon higher education faculty by their
respective institutions.
In comparison and counterpoint to Appel's case, this
article reports one of the most "heinous" and "obvious" examples of
academic mobbing that experts have considered in recent years, also
involving Vaden-Goad. Research, legal analysis and integration of court
documents, bankruptcy records on affiants involved, police reports and
prior media attention provides a voice to enfranchise the victim of
mobbing, Professor Jeff Johnson of Framingham State University. "Mobbed
faculty" are rarely complicit to offer direct testimony about their
mobbing experience. Exhaustive. Johnson's case is particularly
intriguing due to his tenacity and insistence not to speak publicly
about it.
According to Freelance compatriot and legal
journalist Jayne Howarth, "A mobbing campaign commonly begins with a
benign incident provoked and facilitated by an administrator, usually
the Academic Affairs leader: a dean or VP. The target of mobbing is
almost always a non-tenured, middle-class, young and well-liked
professor or a long-standing, tenured and senior faculty member."
"The trigger
incident is benign in order that the administration has access to
control it's narrative. The outcome is almost always imposing
disciplinary action on the unsuspecting non-tenured faculty member, and
exploiting the characteristic emotional instability in the tenured
professor. " Howarth added.
According to
Howarth, "The academic affairs facilitator then acquires the resources
and influence from Human Resources to persuade the tenured faculty
member to pursue recourse with their union. The escalation of paper
purposely trails on a fast track toward internal law enforcement. An HR
director's goal is to massage the tenured employee to report
allegations that require little to no evidence to substantiate and
hardly any power to enforce: harassment. The tenured professor is
usually quieted by direction from HR, as they could sabbatical the
validity of the harassment claim."
Howarth noted that, "Court records in the Framingham
State University case demonstrate the most reliable evidence that
academic mobbing is at play: the 'the victim who readily discloses to
media outlets.'"
Victims who aggressively reveal their identity with
an on-going investigation of harassment and a harassment order in play
disrespect the resources of the court. Swedish academic mobbing cases
readily treat the alleged victim who pursues public disclosure as
committing tortious interference."
Tortious interference charges are controversial
because they impose a distinction between speech freedom and speech
privilege. When an alleged victim is complicit to engaging in publicity
about an individual who has allegedly harassed them, they harm the
credibility and integrity of the order with every word they convey.
Howarth added that, "'People who obtain a
restraining order out of a genuine need are in fear for their safety,
and do not publicize their their grievances on an alleged defendant in
any way. Publicity has historically provoked undue and avoidable
retaliation."
"Legislation in
the United Kingdom. USA and Canada holds that victims who publicly name
their alleged victimizer is just as well perjuring their restraining
order's credibility and civic integrity. Violation of harassment orders
are almost always quashed following an alleged victim's revelation of
the defendant and details in regard to affidavits and police reports
they submitted to police," Howarth added.
Howarth further
stated, "A victim's public behavior may likely be wantonly and
maliciously considered as a revenge tactic for unfulfilled intentions
they had when first obtaining the restraining order. This circumstance
conveys an ex post facto admission that the original order was
fraudulent, and can result in a variety of criminal and civil charges."
These charges
may include charges for intentionally filing a false police report,
slander, defamation, liability for causing law enforcement to
unnecessarily expend public funds to investigate false allegations and
perjury.
"Victims who
journalistically disclose their alleged harasser's identity is waving a
red flag of false pursuance of the order, to the extent that it is
virtually unheard of on the United Kingdom, The United States and
Canada, for alleged victims to willingly pursue, comply with and
participate in news coverage of their alleged harasser in an ongoing
investigation." Haworth stated.
Audits for
perjury are not uncommon when an alleged victim shows a zealous
willingness to comment in the news prior to investigation closure.
Freelance
compatriot journalist Maureen Hunt-Yellick added that, "When an alleged
victim is willing to pursue and offer substantial feedback to the
'published public' on harassment charges and any related criminal
allegations, courts historically call into question the credibility of
the affiant."
Hunt-Yellick
added that, "a 'smoking gun' that perjurious and injurious behavior has
been committed by a plaintiff upon a so-called defendant is whether or
not the plaintiff specifies the defendant's motive to the published
public, and then changes that motive to this audience in later
publications."
This
investigation discovered the inconsistency a month prior to
Hunt-Yellick's "smoking gun" contribution. "Poor review, discrepancies
in resume, a grant, pending termination," are just a few incongruous
reasons provided by the "victim" in Johnson's case.
Hunt-Yellick
elaborates that, "Victims virtually never make public statements about
open harassment charges they filed. A willingness to disclose
substantial details for journalists denotes that the affiant did not
possess a credible level of emotional distress or alarm warranting the
successful fruition of harassment charges. It is alarming how often and
willingly the alleged "victim" consented to commenting publicly about
her own alleged harassment, and how often she entirely changed the
reasons why it happened."
Hunt-Yellick
added that a reasonable affiant essentially forfeits their claim of
emotional distress and alarm by voluntarily and willfully offering an
abundance of published feedback on an open harassment case. They also
disqualify the infliction of a "reasonable person" requirement. Alleged
victims who press harassment charges, or any charges for that matter,
injure their claims and credibility, because the defense can use the
alleged victim's feedback as a vital and intuitive tool that contradicts
the requisite level of distress and alarm. Many precedent cases hold
that an alleged victim voluntarily commenting publicly on their open
case because any sign that they arguably publicized privileged and
personnel related information expresses contempt for the resources they
sought from the court. In other words a violation of this privilege
by the alleged victim has precedently been deemed retaliation by the
alleged victim. It is then admissible for the defendant to submit that
the affiant is exploiting the court's resources and limiting their
potential to protect the alleged victim. The alleged victim injured
their credibility because public disclosure, although legal, will call
into question the veracity and integrity of the distress and alarm they
felt from the defendant.
Hunt-Yellick
concluded that, "A legitimate harassment claim does not demonstrate
unreliable testimony from the complainant. A lawful claim of harassment
does not tolerate publication of privileged fact or false statement of
fact. Legal review and precedent holds that an alleged victim of
harassment expels the integrity of their harassment claim by
participating in wanton press coverage with suggestive or overt punitive
editorial of the defendant. In other words, in my personal opinion,
the university and the "victim" "cooked" this complaint. It is textbook
academic mobbing directed at Johnson."
Courts
can neither tolerate nor justify legally admissible however voluntary
punitive treatment of defendants. To reiterate, the result is a
corruption of the court's litigious assistance that the alleged victim
requested after the initial harassment claim.
Mr. Johnson could not be reached for comment on the morning of 4/29/13. No phone calls were returned on 4/29/13.
According to former student Aaron Chase, "Jeff [Johnson] is the most docile person I ever met."
Mr.
Chase stated that since the individual who filed these charges may
still be teaching, he [Johnson] may not want to comment because it was
not in the best interest of former, present or current students.
Mr. Chase
studied Public Speaking under Johnson in the summer 2009. Chase added,
"When I heard about this matter, it felt like I was kicked in the
stomach. But I always knew Jeff was innocent and these charges were
bogus."
Another student
Alla Stackland added, "Everyone in the loop knew that Jeff [Johnson] was
innocent. Nobody commented on the charges other than students."
"Nontenured
and part-time faculty are the most vulnerable targets of academic
mobbing," Strickland added. "There is much less liability for a college
or university to target the non-tenured professor regardless of any
legal or moral dilemma. Conflicts involving the pairing of one tenured
and one non-tenured professor, unions, colleagues and administrators are
well-versed, ahead of time, in the institution's potential liability,
and very often they feel they can move more cost efficiently on the non
-tenured party. Administrations lack of pursuance to rid this problem
and elevate the morale of the academic and collegiate culture is a
testament to the chronic problem of academic mobbing.
"Colleagues are unlikely to openly support the target openly out fear of retaliation, and job loss," Strickland added.
Tigrel added, "The more recent the incidents of academic mobbing are, the more disturbing they reverberate."
After an exhaustive review of public court documents
and affidavits provided by Framingham, Johnson fits almost the entire
criteria according to American expert Joan Friedman's extensive research
on mobbing characteristics both foreign and domestic.
According to
Friedman, "First, mobbing victims are typically productive, inner-
directed individuals who also often act on their principles. Their
productivity in higher education may also include successful grant
procurement (personal observation). They are also often a little
different. You might have noticed that our mobbing victim was
foreign-born, had accented speech, came from a working class background,
and, unlike colleagues, was religiously observant. The results of
several studies in Europe suggest that woman are mobbed more than men
(Meschkutat, Stackelbeck, & Langenhoff...however these results are
controversial and may be influenced by women’s willingness to report
this embarrassing phenomenon more.
Fear of retaliation was both warranted and
precedented. According to public court documents, this is not the first
time a member(s) of Framingham State University's administration
allegedly used tactics to injure the professional fitness of a faculty
member.
Vice President of Academic Affairs Linda Vaden-Goad
was concurrently one of several defendants in a civil litigation matter
in Connecticut.
Professor
Rosalie Appel, a tenured Art Professor of nearly 40 years at Western
State Connecticut University (herein referred to as WCSU) experienced
discrimination and professional misconduct at the hands of
administrators.
Court documents show WCSU administrators violated
legal and civil rights of Ms. Appel. According to court records, among
these administrators was Ms. Linda Vaden-Goad (herein referred to as
Vaden-Goad), the now current Vice President of Academic Affairs at
Framingham State University.
Three other administrators at WCSU were also found
to have violated Ms. Appel's rights. The egregious way Appel was
treated also violated union and even legal standards. According to
court documents, the civil infractions against Appel were initiated by
Vaden-Goad.
Vaden-Goad et al. began an alleged mobbing campaign
by making Appel the target of an unsanctioned petition against Appel..
Vaden-Goad approached the WCSU Art faculty to mobilize a
department-wide petition in protest Appel's alleged behavior.
Following the petition, Vaden-Goad et al. founded a
special assessment committee to examine Appel‟s conduct and develop an
action plan to address any problems the Committee identified, ultimately
calling for Appel to undergo a neuropsychological and projectives
assessment.
Court records
indicate that Ms. Appel's confidential medical records were accessed by
administrators. By law, access to medical records is prohibited by any
subject unless permitted otherwise. However Ms. Appel gave no such
permission.
Ms. Appel was not successfully contacted for comment.
The
most unbecoming factor was Vaden-Goad et al.'s due process violation
clause of the 14th Amendment in ordering Appel to submit to a
psychiatric exam while intending to access Appel's mental health record
and the results of the exam.
The recent Framingham State University matter sounds
an alarm that continued arrogant, unethical, union-violating and
illegal behavior was not quelled by this WCSU case. Reports of grant
investigations, teaching quality and adviser competence against Johnson
and countless others are common publication items that university
administrations use to "attack the target".
These target strategies are meant to suggest
suspicion because investigations took place. University officials,
especially those in the public sector, do not publish any counterfactual
or meretricious proceedings on current or former employees, and jargon
such as "investigation" functions in school press to transfer guilt and
defamatory suggestion onto the "target".
By law, receipt or provision of monies exceeding
$5,000 are always subject to investigation. Even more, banks are
required to report funds transacted in excess of $4999.99 to the IRS.
According to tax consultants Ernst & Young, financial
advisers for the Oslo Atrium, Christian Frederiks Plass, and financial
consultants in the United States, "An investigation of Johnson's grant
is an article that could be written about anyone who receives grant
money in excess of $5,000."
Court records show that Mr. Johnson solely informed a
former university advancement director of applying for the funds and
receipt of a pledge. The Assistant District Attorney corroborated this
fact on the record in pretrial proceedings.
A representative for the NFIE, an organization
through which the monies were pledged to Johnson, confirmed that, "We
maintain a strong climate of privacy and anonymity about our grant
activity. Our mission is to grant funds directly to recipient without
administrative sifting of funds."
They added, "Many universities and institutions have
delayed the progress of grants by presuming they have a right to a
portion of the funds. It is not uncommon for this misunderstanding to
lead to trumped up disciplinary action."
The NFIE strongly encourages institutions to observe
that there is no guarantee of administrative entitlement to the funds.
They urge institutions to study [their] philosophy about grant privacy.
They stress that privacy and anonymity is a means to help prospective
recipients use their affiliates' funding as they see fit.
The NFIE corroborate that the grant was at their
pledge stage. They noted a receipt of a copy of an email sent to
Campus Currents, in which Johnson solely reported his application and
pledge status with the grant.
After lengthy court proceedings, Appel‟s due
process claim was deemed to have merit to proceed against Rinker,
Spiridon and Vaden-Goad. Appel‟s 2006 claim of First Amendment
retaliation claim was also deemed substantive and having merit. Also,
Appel's claim of First Amendment retaliation arising out of a claim
filed a year earlier will proceed against Spiridon and Vaden-Goad.
Appel
established a substantive case to proceed against Vaden-Goad et al. in
their official and individual capacities. See the following court
documents which outline the case.
Note: Charles Dusman is a
freelance journalist for the London Times. This article's intent ls to
report the sizable that international/sc o academic mobbing.
Note the following selected public documents:
Bibliography of Spiridon v. Appel Records
December 2006
June 2008
July 2008
August 2010
August 2011
(concurrent with Framingham State University matter.
September 2011
January 2012
As of 2012
March 2013
References
Friedman, Joan. "The Anatomy of Academic Mobbibg." Academic Mobbing (2009): 64. Print.
Journal ArticleTagsEditDelete
E. Yelgecen
Tigrel and O. Kokalan, "Academic Mobbing in Turkey," International
Journal of Behavioral, Cognitivex Cxx, Educational and Psychological
Sciences (1:2 2009), pp. 91-99. CThis a
About the Author & Contributors
Charles Dusman, author, is a freelance reporter on London, UK.
Elvgin Tigrel is a professor of Istanbul E. University
ACKNOWLEDGEMENTS
1) Jayne Howarth, Freelance Journalist.
2) Maureen Hunt-Yellock Freelance Journalist, London; Free Press Online Contributor
October 03, 2013
UCU uncovers high price of failure to hit REF targets
More than 10 per cent of academics at eight UK universities have been
told that failure to meet their institution’s expectations on producing
work for the research excellence framework will lead to redundancy,
according to a survey by the University and College Union.
In recent weeks, Times Higher Education has highlighted several examples of what critics have described as draconian treatment of non-submitted academics, but the UCU survey, carried out in June, suggests that policies vary widely.
Just over 4 per cent of nearly 7,500 respondents report having been informed by a manager or senior colleague that failure to meet REF expectations will result in redundancy. At Middlesex University, however, 29 per cent of respondents have received such messages.
Other institutions with high percentages include the University of Leicester (24 per cent of respondents), City University London (21 per cent), Queen’s University Belfast (18 per cent) and the universities of Birmingham (13 per cent), Sussex, Warwick and Cardiff (11 per cent each).
A Middlesex spokesman said that although the institution “places substantial new focus” on research, no compulsory redundancies had been threatened.
Meanwhile, 17 per cent of respondents at the University of Warwick say they have been told to expect disciplinary procedures for non-submission, compared with 2 per cent of all respondents.
A Warwick spokesman denied that its performance management procedures were linked to the REF.
At the University of Essex, 29 per cent of academics report having been told to expect denial of promotion, 20 per cent to expect transfer to inferior terms and conditions, and 59 per cent to expect to be moved to teaching-focused contracts. Sector averages for these threats are 10, 4 and 12 per cent, respectively.
An Essex spokesman said that it had “clear targets for all staff with research in their contracts to be submitted to the REF”, with 60 per cent of all academics to be submitted. But since “other factors” affected who were submitted, non-submission was not seen “in itself” as a “performance issue”.
He added that promotions were made in accordance with a strict set of clearly stated criteria. A small number of academics had moved on to teaching-only contracts, but Essex’s priority was to help research staff maximise their potential.
At the University of East Anglia, 36 per cent of academics have been told to expect “capability procedures” to address underperformance, compared with a sector average of 4 per cent.
A UEA spokesman said that non-submitted staff were being “mentored to help them progress their research careers”, while the institution had also “explored in a positive way the opportunity for a small number of staff” to take up teaching-focused roles, which enjoyed “parity of esteem” with research roles.
Several of the universities also said that the survey’s relatively small sample sizes – typically less than 100 responses for each institution – were not representative.
But Stefano Fella, national industrial relations official at the UCU, insisted that they were “reasonable”, with the results demonstrating “a significant level of discontent even where respondents said they were going to be included in the REF”.
Across the sector, 53 per cent of respondents fear losing their jobs if they fail to meet REF criteria. Some 61 per cent expect to be submitted and 21 per cent do not, a figure roughly evenly split between those who do not meet quality criteria and those who do not fit into institutional submission strategies.
Only 35 per cent of respondents agree that their institution’s selection procedures are transparent. Six per cent indicate that selections are made by senior managers without any input from peer review.
Meanwhile, nearly 25 per cent of respondents – and just under 30 per cent of women – say they undertake more than half of their work on REF outputs outside “reasonable” hours.
Some 34 per cent (39 per cent of women) say that meeting REF expectations has had a negative impact on their health.
Mr Fella said the survey confirmed what the UCU had been hearing from members about the impact the REF was having on their lives.
“Universities should acknowledge the REF is a bit of a game they play to maximise their reputation and funding, and separate it from treatment and assessment of staff,” he said.
From: http://www.timeshighereducation.co.uk
In recent weeks, Times Higher Education has highlighted several examples of what critics have described as draconian treatment of non-submitted academics, but the UCU survey, carried out in June, suggests that policies vary widely.
Just over 4 per cent of nearly 7,500 respondents report having been informed by a manager or senior colleague that failure to meet REF expectations will result in redundancy. At Middlesex University, however, 29 per cent of respondents have received such messages.
Other institutions with high percentages include the University of Leicester (24 per cent of respondents), City University London (21 per cent), Queen’s University Belfast (18 per cent) and the universities of Birmingham (13 per cent), Sussex, Warwick and Cardiff (11 per cent each).
A Middlesex spokesman said that although the institution “places substantial new focus” on research, no compulsory redundancies had been threatened.
Meanwhile, 17 per cent of respondents at the University of Warwick say they have been told to expect disciplinary procedures for non-submission, compared with 2 per cent of all respondents.
A Warwick spokesman denied that its performance management procedures were linked to the REF.
At the University of Essex, 29 per cent of academics report having been told to expect denial of promotion, 20 per cent to expect transfer to inferior terms and conditions, and 59 per cent to expect to be moved to teaching-focused contracts. Sector averages for these threats are 10, 4 and 12 per cent, respectively.
An Essex spokesman said that it had “clear targets for all staff with research in their contracts to be submitted to the REF”, with 60 per cent of all academics to be submitted. But since “other factors” affected who were submitted, non-submission was not seen “in itself” as a “performance issue”.
He added that promotions were made in accordance with a strict set of clearly stated criteria. A small number of academics had moved on to teaching-only contracts, but Essex’s priority was to help research staff maximise their potential.
At the University of East Anglia, 36 per cent of academics have been told to expect “capability procedures” to address underperformance, compared with a sector average of 4 per cent.
A UEA spokesman said that non-submitted staff were being “mentored to help them progress their research careers”, while the institution had also “explored in a positive way the opportunity for a small number of staff” to take up teaching-focused roles, which enjoyed “parity of esteem” with research roles.
Several of the universities also said that the survey’s relatively small sample sizes – typically less than 100 responses for each institution – were not representative.
But Stefano Fella, national industrial relations official at the UCU, insisted that they were “reasonable”, with the results demonstrating “a significant level of discontent even where respondents said they were going to be included in the REF”.
Across the sector, 53 per cent of respondents fear losing their jobs if they fail to meet REF criteria. Some 61 per cent expect to be submitted and 21 per cent do not, a figure roughly evenly split between those who do not meet quality criteria and those who do not fit into institutional submission strategies.
Only 35 per cent of respondents agree that their institution’s selection procedures are transparent. Six per cent indicate that selections are made by senior managers without any input from peer review.
Meanwhile, nearly 25 per cent of respondents – and just under 30 per cent of women – say they undertake more than half of their work on REF outputs outside “reasonable” hours.
Some 34 per cent (39 per cent of women) say that meeting REF expectations has had a negative impact on their health.
Mr Fella said the survey confirmed what the UCU had been hearing from members about the impact the REF was having on their lives.
“Universities should acknowledge the REF is a bit of a game they play to maximise their reputation and funding, and separate it from treatment and assessment of staff,” he said.
From: http://www.timeshighereducation.co.uk
October 02, 2013
More on gagging...
At
the University of Newcastle in Australia, 15 people reported in our
survey that they had been gagged by the University. As well as these
fifteen individuals, we have had additional reports of ex-staff being
gagged.
We estimate that each of these were given around $250,000 or more e.g.
additional funding into their super. This amount is low compared to the
payouts of senior executives who have had their contracts paid out -
these executives earn over $350,000 per year.
Conservatively this means that the University has spent $3.75 MILLION
(15 x $250,000) on getting ex-staff to keep quiet about what happened to
them. A number of those gagged reported being harassed and bullied for
exposing misconduct.
http://stop-b-uon.blogspot.com.au
http://stop-b-uon.blogspot.com.au
September 26, 2013
Silenced: Uni’s £1.8m gagging orders
The University of Sheffield has
spent over £1.8 million taking out controversial ‘gagging orders’ on
former staff members in the last five years.
Compromise agreements with confidentiality
clauses, known informally as ‘gagging orders’, have been issued to
members of staff leaving employment for reasons other than early
retirement. They are now known as settlement agreements following the
Enterprise and Regulatory Reform Act 2013.
The agreements are used when the University
is in dispute with a staff member and are made through a voluntary
process where both the University and the employee are legally
represented. But unions fear that employees may sign compromise
agreements because they fear the stress associated with taking legal
action or remaining in work.
The Trades Union Congress (TUC) said: “We
are seriously concerned that the new legislative provisions on the
admissibility of settlement offers and discussions in unfair dismissal
cases will send a signal to employers that they are free to sack staff
for arbitrary reasons without needing to follow a fair disciplinary
procedure.
“Whilst employees will have a theoretical
right to turn the employer’s offer down, many will consider they have no
genuine choice other than to accept the sum of money and leave their
job. Many employees will accept the offer simply because they assume it
is a foregone conclusion they will be dismissed if they do not.
“Others will fear that they will be bullied
or victimised if they remain in the job. The provisions are therefore
open to abuse by employers and could have a detrimental effect on wider
employment relations.”
The University said that “the decision to
compromise is made taking into consideration factors including the
beneficial impact to all parties through timely resolution to the
dispute, the commercial impact of resolution, and the effective
management of personal and or organisational risk.”
A former University employee who signed a compromise agreement told Forge Press:
“Such is the stress of taking legal action against powerful
organisations that many employees choose to sign a compromise agreement
containing a gagging clause rather than pursue legal action and put
their health in jeopardy.”
Cllr Shaffaq Mohammed, leader of the
Liberal Democrat Group on Sheffield city council, described the figures
as “worrying”, going on to say: “When such large sums are being spent on
these agreements students have every right to know why this money isn’t
being invested in university services instead. As one of the largest
and most respected institutions in our city, the University of
Sheffield should be setting an example to other employers.”
Compromise agreements have been a
contentious issue in the area recently, sparking outrage from local
people when it was discovered that Sheffield city council had spent
almost £200,000 on the orders since 2011.
Sheffield city council spent £28,000 on
compromise agreements in 2011 and £162,530 in the 2012-2013 period, with
many of their compromise agreements including the controversial
confidentiality clauses. But the University of Sheffield’s spend dwarfs
this – with £196,907 spent on gagging orders in 2011 alone, more than
seven times the amount spent by the council in that year, despite having
only 6,031 employees compared to the council’s 18,000 plus.
The number of agreements made and the costs
incurred are subject to annual scrutiny by the University’s senior
remuneration committee, made up of the vice-chancellor and
non-University staff.
The University has racked up almost £2 million worth of the controversial clauses in the past five years, peaking in 2009 when 24 agreements were made at a cost of £549,589.
In total, the University has made 102
compromise agreements with confidentiality clauses since 2008, resulting
in a total spend of £1,835,498.
These figures also tower over the
“concerning” spend of almost half a million pounds at the University of
York. When the University of York Students’ Union officers found out
about the £479,464 spend on confidentiality clauses since 2008, the
spending was criticised as “careless”.
Kallum Taylor, York Students’ Union
president, told York student paper Nouse: “These numbers are obviously
concerning. Obviously we don’t know the ins and outs, but 80k a year
could go a hell of a long way elsewhere for students here. Students are
now paying a fortune, and their financial stake in the University has
increased dramatically. Scrutiny on spending should be higher than ever,
and this type of business shouldn’t be carelessly accepted as a norm.”
University of Sheffield Students’ Union president Ally Buckle declined to comment on the figures. A human resources spokesperson for the
University said: “The University of Sheffield has a well deserved
reputation as an excellent employer committed to developing a culture of
excellence, collaboration, innovation, commitment and respect.
“The University is proactive in ensuring
that it promotes and develops its staff capability, and considers a
range of employment options to address any shortcomings which, when the
circumstances warrant it, include compromise agreements. We take care to
ensure this approach is only used voluntarily, and in circumstances
where both parties have agreed it’s the best course of action,
frequently in discussion with trade unions.
“The number of cases and University of Sheffield spending on such
agreements is low when compared to other sectors. Over the past six
years, spending has been at an average of around £18,000 per case,
representing a tiny fraction of our total £1.1bn staff budget over the
same six years.”
September 05, 2013
Failure to investigate bullying claim costs $350,000
Three Queensland Appeal Court judges have upheld a security guard’s
appeal and awarded her $364,008 in damages for a psychiatric illness
caused by her manager “verbally” abusing her.
QCA President Justice Margaret McMurdo and Justice Robert Gotterson and Ann Lyons ruled University of Sunshine Coast’s (USC) failure to investigate and take action on an earlier bullying and harassment complaint left staff unreasonably exposed to risk of damage.
USC security guard Gjenie Wolters brought action against her employer on the grounds it had breached its duty of care by failing to provide a safe place of work. She alleged she developed a “debilitating psychiatric illness” after her line manager Mark Bradley verbally assaulted her in March 2008.
Wolters alleged Bradley “aggressively confronted” her, waved his arms at her and yelled while accusing her of abandoning her duties during a blackout. She said she attempted to explain her conduct, but Bradley did not want to discuss the matter and “stormed off”.
Wolters lodged a grievance with USC HR the next day but the unit “declined to investigate her grievance”.
Bradley, the judges heard, had been the subject of a bullying and harassment complaint some months earlier to Wolters’ grievance. Another female security guard, Heather Carney, lodged a complaint Bradley verbally assaulted her and threatened her position.
Carney voluntarily left USC but did not withdraw her complaint...
Former USC vice-chancellor Thomas said Bradley had a history of raising his voice to security staff. But Thomas did not regard it as bullying as security staff were “quite different from the normal people who populate universities” and used to being yelled at.
The Appeal Court judges upheld Wolters’ argument USC’s failure to investigate the Carney complaint meant “no consideration was given to specific aspects of Mr Bradley’s conduct about which he should have been counselled”. “It follows logically the appropriate reprimand and counselling Mr Bradley would have been given would have placed considerable emphasis on bringing that deficiency to his attention and counselling him to check his facts first before criticising other staff members.”
The judges awarded Wolters $364,008 and ordered USC to pay her legal costs for the appeal.
From: http://sites.thomsonreuters.com.au/workplace/2013/08/28/failure-to-investigate-bullying-claim-costs-350000/
QCA President Justice Margaret McMurdo and Justice Robert Gotterson and Ann Lyons ruled University of Sunshine Coast’s (USC) failure to investigate and take action on an earlier bullying and harassment complaint left staff unreasonably exposed to risk of damage.
USC security guard Gjenie Wolters brought action against her employer on the grounds it had breached its duty of care by failing to provide a safe place of work. She alleged she developed a “debilitating psychiatric illness” after her line manager Mark Bradley verbally assaulted her in March 2008.
Wolters alleged Bradley “aggressively confronted” her, waved his arms at her and yelled while accusing her of abandoning her duties during a blackout. She said she attempted to explain her conduct, but Bradley did not want to discuss the matter and “stormed off”.
Wolters lodged a grievance with USC HR the next day but the unit “declined to investigate her grievance”.
Bradley, the judges heard, had been the subject of a bullying and harassment complaint some months earlier to Wolters’ grievance. Another female security guard, Heather Carney, lodged a complaint Bradley verbally assaulted her and threatened her position.
Carney voluntarily left USC but did not withdraw her complaint...
Former USC vice-chancellor Thomas said Bradley had a history of raising his voice to security staff. But Thomas did not regard it as bullying as security staff were “quite different from the normal people who populate universities” and used to being yelled at.
The Appeal Court judges upheld Wolters’ argument USC’s failure to investigate the Carney complaint meant “no consideration was given to specific aspects of Mr Bradley’s conduct about which he should have been counselled”. “It follows logically the appropriate reprimand and counselling Mr Bradley would have been given would have placed considerable emphasis on bringing that deficiency to his attention and counselling him to check his facts first before criticising other staff members.”
The judges awarded Wolters $364,008 and ordered USC to pay her legal costs for the appeal.
From: http://sites.thomsonreuters.com.au/workplace/2013/08/28/failure-to-investigate-bullying-claim-costs-350000/
Prevalence and Forms of Workplace Bullying Among University Employees
Over the past decade, a growing number of Anglo-American and
Scandinavian researchers have documented the extent to which the
university environment provides opportunities for workplace bullying. By
contrast, there has been a visible lack of similar studies in
non-Western national contexts, such as the Czech Republic and other
Central Eastern European (CEE) countries.
The present article addresses this gap by reporting the findings of the first large-scale study into workplace bullying among university employees in the Czech Republic. The exposure to bullying was assessed with the Negative Acts Questionnaire-Revised (NAQ-R) in a sample of 1,533 university employees. The results showed that 13.6 % of the respondents were classified as bullying targets based on an operational definition of bullying (weekly exposure to one negative act), while 7.9 % of the respondents were identified as targets based on self-reports. This prevalence is comparable to bullying rates in Scandinavia but considerably lower than in Anglo-American universities.
Differences between Anglo-American and Czech universities were also found with respect to the status of perpetrators (bullying was perpetrated mostly by individual supervisors in the Czech sample), perceived causes of bullying (structural causes perceived as relatively unimportant in the Czech sample), and targets’ responses to bullying (minimal use of formal responses in the Czech sample). The authors propose that cross-cultural differences as well as differences between the Anglo-American model of “neoliberal university” and the Czech model of university governance based on “academic oligarchy” can be used to explain these different findings.
From: http://link.springer.com/article/10.1007%2Fs10672-012-9210-x
The present article addresses this gap by reporting the findings of the first large-scale study into workplace bullying among university employees in the Czech Republic. The exposure to bullying was assessed with the Negative Acts Questionnaire-Revised (NAQ-R) in a sample of 1,533 university employees. The results showed that 13.6 % of the respondents were classified as bullying targets based on an operational definition of bullying (weekly exposure to one negative act), while 7.9 % of the respondents were identified as targets based on self-reports. This prevalence is comparable to bullying rates in Scandinavia but considerably lower than in Anglo-American universities.
Differences between Anglo-American and Czech universities were also found with respect to the status of perpetrators (bullying was perpetrated mostly by individual supervisors in the Czech sample), perceived causes of bullying (structural causes perceived as relatively unimportant in the Czech sample), and targets’ responses to bullying (minimal use of formal responses in the Czech sample). The authors propose that cross-cultural differences as well as differences between the Anglo-American model of “neoliberal university” and the Czech model of university governance based on “academic oligarchy” can be used to explain these different findings.
From: http://link.springer.com/article/10.1007%2Fs10672-012-9210-x
August 16, 2013
THE Best University Workplace Survey: staff unheard?
Around
four in 10 university employees feel unable to make their voices heard
within their institutions, according to preliminary findings from the
first Times Higher Education Best University Workplace Survey.
Analysis
of the first 2,300 responses to the survey, which is still open to all
university employees, reveals that 37 per cent disagree with the
statement: “I can make my voice heard within my university.”
The figure rises to 56 per cent when including those who neither agree nor disagree.
“There is de facto no meaningful management at an everyday level,” says one senior lecturer at a university in the South West of England. “Shop-floor problems such as too few teaching staff are usually ignored by managers and dealt with by staff ad hoc.
“There is almost no meaningful forward planning beyond thinking about the needs of [the research excellence framework], or branding issues such as the National Student Survey.”
A respondent from another institution, who works as an IT technician, sums up the concerns of many respondents, saying: “Communication between staff and senior management tends to be a bottleneck in both directions. Senior management makes all the right noises – but never checks that it is happening in practice.”
However, although many employees appear to feel overlooked by their institution’s hierarchy, the vast majority enjoy working with their peers. Just 6 per cent say they do not, with some 47 per cent “strongly agreeing” when asked if they enjoy working with their immediate colleagues.
“My department is particularly good at supporting early career academics. I have worked at other institutions where levels of exploitation are appalling but [my department] is especially sensitive to the needs of [such] staff and proactive in ensuring they get the support and career development they need,” says one academic at a Russell Group university.
A professor at a 1994 Group institution adds: “My line manager is an excellent, responsive, can-do sort of person who really cares about his academic colleagues. My department has really good morale.”
The Best University Workplace Survey is open to all UK higher education staff. John Gill, THE’s editor, said: “The larger the number of people that participate in the survey, the more detailed will be the picture that we piece together about working life in our universities.
“Our intention in this first year of the survey is simply to get an idea of the areas in which universities are performing well as employers, and those where they need to do more.”
From: http://www.timeshighereducation.co.uk
The figure rises to 56 per cent when including those who neither agree nor disagree.
“There is de facto no meaningful management at an everyday level,” says one senior lecturer at a university in the South West of England. “Shop-floor problems such as too few teaching staff are usually ignored by managers and dealt with by staff ad hoc.
“There is almost no meaningful forward planning beyond thinking about the needs of [the research excellence framework], or branding issues such as the National Student Survey.”
A respondent from another institution, who works as an IT technician, sums up the concerns of many respondents, saying: “Communication between staff and senior management tends to be a bottleneck in both directions. Senior management makes all the right noises – but never checks that it is happening in practice.”
However, although many employees appear to feel overlooked by their institution’s hierarchy, the vast majority enjoy working with their peers. Just 6 per cent say they do not, with some 47 per cent “strongly agreeing” when asked if they enjoy working with their immediate colleagues.
“My department is particularly good at supporting early career academics. I have worked at other institutions where levels of exploitation are appalling but [my department] is especially sensitive to the needs of [such] staff and proactive in ensuring they get the support and career development they need,” says one academic at a Russell Group university.
A professor at a 1994 Group institution adds: “My line manager is an excellent, responsive, can-do sort of person who really cares about his academic colleagues. My department has really good morale.”
The Best University Workplace Survey is open to all UK higher education staff. John Gill, THE’s editor, said: “The larger the number of people that participate in the survey, the more detailed will be the picture that we piece together about working life in our universities.
“Our intention in this first year of the survey is simply to get an idea of the areas in which universities are performing well as employers, and those where they need to do more.”
From: http://www.timeshighereducation.co.uk
Exeter’s rankings success gained at staff’s expense
League table success at the University of Exeter may have been gained
at the expense of staff, who claim to have experienced “undue stress”,
“bullying”, sexism and a “loss of voice”, according to an internal
report.
A group convened at the request of management and led by Nicky Britten, professor of applied healthcare research at the institution, has identified a “top-down management” culture as a source of problems at Exeter.
Based on 288 responses from the university’s 3,900 staff, the report says that many people found the senior management team remote, with major decisions being “made by a small group of people behind closed doors without consultation”.
“The tone of communication (described as ‘hectoring’) might have been appropriate for managing underperformance ten years ago, but is inappropriate now,” reads the report, which was presented to the university’s council, alongside the senior management’s response, on 21 February.
Many staff felt their opinions were ignored, “with no acknowledgment or feedback”, it adds. The group also documents “some alarming reports of bullying, manipulative and unpleasant behaviour” by particular senior managers and a feeling among some that the university “is a self-perpetuating male-dominated culture” with policies such as maternity leave not taken seriously.
“There are reports of men making casual sexist remarks…referring to women as ‘girls’, promoting men over women (despite the women having equal or better CVs),” it adds.
The investigation was initiated after the university’s wider staff survey of 2012, which found that 36 per cent reported feeling unduly stressed, compared with a benchmark figure at universities conducting the same survey of 28 per cent.
The survey also found that only 60 per cent said they felt able to voice opinions, compared with a sector benchmark of 76 per cent.
Exeter vice-chancellor Sir Steve Smith told Times Higher Education that senior management would respond to the concerns identified by the group, and in many cases had already made changes.
Expanding student numbers and raising Exeter from an average ranking position of 34th in the UK during the 1990s to the top 10 today had meant being “very centralist”, he said. However, efforts were now being made to try to reverse this.
Exeter had already reinstated academic heads of discipline to decision- making positions on the university’s college executives and was on a recruitment drive that would reduce workloads, he said.
“I could have written to staff saying ‘we’ve got the [2012] survey results and we did better [than] or the same [as the benchmark] in 17 out of 25 [areas]’, but the truth is I know that there are tensions…We’re trying to be as open as possible,” Sir Steve said. The problem would now be working out how widespread the concerns were and whether or not they were historical, he added.
However, co-president of the Exeter branch of the University and College Union, Jo Melling, said the union felt that senior management’s response did “not meet the needs outlined” by the group.
“In particular, we are concerned that the vice-chancellor’s executive group has not recognised the issue about voice and governance that the group clearly flagged up,” he said, pointing to recommendations that the university commission an independent review of distribution of power within the institution.
Management has said that the university’s governance will be assessed in 2014 as part of its regular five-yearly reviews.
From: http://www.timeshighereducation.co.uk
A group convened at the request of management and led by Nicky Britten, professor of applied healthcare research at the institution, has identified a “top-down management” culture as a source of problems at Exeter.
Based on 288 responses from the university’s 3,900 staff, the report says that many people found the senior management team remote, with major decisions being “made by a small group of people behind closed doors without consultation”.
“The tone of communication (described as ‘hectoring’) might have been appropriate for managing underperformance ten years ago, but is inappropriate now,” reads the report, which was presented to the university’s council, alongside the senior management’s response, on 21 February.
Many staff felt their opinions were ignored, “with no acknowledgment or feedback”, it adds. The group also documents “some alarming reports of bullying, manipulative and unpleasant behaviour” by particular senior managers and a feeling among some that the university “is a self-perpetuating male-dominated culture” with policies such as maternity leave not taken seriously.
“There are reports of men making casual sexist remarks…referring to women as ‘girls’, promoting men over women (despite the women having equal or better CVs),” it adds.
The investigation was initiated after the university’s wider staff survey of 2012, which found that 36 per cent reported feeling unduly stressed, compared with a benchmark figure at universities conducting the same survey of 28 per cent.
The survey also found that only 60 per cent said they felt able to voice opinions, compared with a sector benchmark of 76 per cent.
Exeter vice-chancellor Sir Steve Smith told Times Higher Education that senior management would respond to the concerns identified by the group, and in many cases had already made changes.
Expanding student numbers and raising Exeter from an average ranking position of 34th in the UK during the 1990s to the top 10 today had meant being “very centralist”, he said. However, efforts were now being made to try to reverse this.
Exeter had already reinstated academic heads of discipline to decision- making positions on the university’s college executives and was on a recruitment drive that would reduce workloads, he said.
“I could have written to staff saying ‘we’ve got the [2012] survey results and we did better [than] or the same [as the benchmark] in 17 out of 25 [areas]’, but the truth is I know that there are tensions…We’re trying to be as open as possible,” Sir Steve said. The problem would now be working out how widespread the concerns were and whether or not they were historical, he added.
However, co-president of the Exeter branch of the University and College Union, Jo Melling, said the union felt that senior management’s response did “not meet the needs outlined” by the group.
“In particular, we are concerned that the vice-chancellor’s executive group has not recognised the issue about voice and governance that the group clearly flagged up,” he said, pointing to recommendations that the university commission an independent review of distribution of power within the institution.
Management has said that the university’s governance will be assessed in 2014 as part of its regular five-yearly reviews.
From: http://www.timeshighereducation.co.uk
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