January 31, 2007

A real story - The real story

Nature of complaint
  1. Details not recorded
  2. Details not recorded
  3. XXX
  4. Terms & conditions
  5. Terms & conditions
  6. Terms & conditions
  7. Working relationships
  8. Working relationships
Length of Service - completed years
  1. Over 25 years
  2. 1-5 years
  3. 6-10 years
  4. 6-10 yeas
  5. Over 25 years
  6. Over 25 years
  7. Less than 1 year
  8. Less than 1 year
Ethnic Origin
  1. White - British
  2. Other White Background
  3. Black or Black British - Caribbean
  4. White - British
  5. White - British
  6. Not Known
  7. Black or Black British - Caribbean
  8. Other Ethnic Background
Stage at which complaint was completed
  1. Grievance investigation
  2. Informal Grievance
  3. Formal Grievance - Stage 2
  4. Formal Grievance - Stage 1
  5. Formal Grievance - Stage 1
  6. Formal Grievance - Stage 1
  7. Formal Grievance - Stage 1
  8. Informal Grievance
Outcome of complaint
  1. Ongoing
  2. No formal action
  3. Complaint not upheld
  4. Complaint withdrawn
  5. Complaint upheld
  6. Complaint upheld
  7. Complaint not upheld
  8. Complaint not upheld
Did complainant remain in College for 6 months following outcome?
  1. N/a
  2. Yes
  3. No
  4. No
  5. Yes
  6. Yes
  7. No
  8. Yes

2 comments:

Anonymous said...

yes.. what were the real stories behind these figures?

Anonymous said...

This question reveals no information about the acceptance of complaints in an institution
'Did complainant remain in College for 6 months following outcome?'

The question should be 'Was the complainant offered an extension beyond the period originally sepcified in the complainant's contract?'

Let's see then if there are any remaining Yes's